Infosys BPO, the business process outsourcing subsidiary of Infosys. read more
leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy
Why do you feel undervalued and what would make you feel better about your compensation?
pay me wages on par with the industry.
What do your coworkers need to improve and how could you work together better?
listen to the client instead of pushing your agenda for personal gain
What needs to change to make the company culture better?
hire leaders who understand the local markets in which INfosys wants to hire within
What does the leadership team need to get better at?
be honest, be compassionate and recognize that employees are humans that deserve respect, and time with their families. Practices in the office that work in one country typically do not work in USA. Infosys is an international company, but struggles to be a global one.
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