A+
86/100
Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
Interactions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
I'm very appreciative of our health insurance offering. It's very generous in its coverage and the monthly premium is quite low compared to other health benefits I'm aware of.
Review from Engineering Dept
Insurance plans and paid time off
Top-notch insurance, excellent time off, summer Fridays
the health insurance including Benemax
Review from Operations Dept
Gold plan health insurance for family
Review from Customer Success Dept
The base salary is pretty high and the rest is comparable to other companies I have worked for.
Review from Engineering Dept
Our benefits are phenomenal - the best I've had in my career.
Review from HR Dept
Straight compensation is in line with the market but our benefits are exceptional. Our health benefits are fantastic and the vacation, 401K match and other benefits are amazing as well.
Review from HR Dept
1 - Health insurance 2 - Work from home
All of the benefits are great
Best part of the compensation package is the Health Insurance benefits
Review from Operations Dept
I have no real opinion here.
Review from Engineering Dept
The health care benefits offered
401k match, free access to Teladoc, wfh.
Review from Design Dept
medical benefits are THE BEST! 401L match is nice!
Amazing medical package, plenty of time off, and fully remote work
Review from Customer Success Dept
Really great healthcare options for my family.
Review from Customer Success Dept
Flexible Fridays; health care coverage options; special discounts and perks
Review from Marketing Dept
The health insurance is very good
Review from Engineering Dept
The perks and benefits are fantastic, medical is the best program I have ever received, with the Benemax wrap, it costs families very little, basically the premium and copay. Deductible and out of network are covered, thats HUGE!
Why do you feel undervalued and what would make you feel better about your compensation?
My responsibilities increased from the date of hire without compensation adjustment, and most employees have not received raises in two years. My home insurance premium just jumped 50% along with other costs of living.
Undervalued is felt to not given raise in the past 3-4 years. I have out performed on all reviews, and still give the company my all regardless lack of incentive.
Review from Operations Dept
I believe the amount of paid time off is seriously deficient. It negatively effects expected participation in family activities and needs. It also seems at odds with industry trends thus affecting talent acquisition.
Review from Engineering Dept
Whether the company can afford merit increases or not, they should do COLA increases every year to account for inflation. If you can't afford to do that, you can't afford to run a business. Like tipping for a meal.
Review from Operations Dept
With the 2 merit increase pauses in the past 3 years, I'm technically making less than what I was making in 2016 due to inflation. I've had at least 2 promotions since then. I'm hoping the merit increases in October will factor that in and pay fair market value.
Review from Design Dept
We haven't gotten even basic cost of living pay increases in a few years now. Inflation is _killing_ the value of my paycheck.
Annual increases. We've not had increases to our pay in 2 years.
Promotion and advancement for proven performance.
Most of my team was laid off last year, so now the work of a whole team is being put on three people. We did not get raises, we did not get a bonus, but we definitely took on more responsibility. You can't keep laying people off and expect the remainders to support your endeavors wholeheartedly...
Review from Engineering Dept
My compensation growth over my tenure is below expectations given my various responsibilities. While I personally don't feel undervalued - professionally, and looking at the data, its a bit different. I think having clearer goals that align with professional advancement would help.
Review from Design Dept
havent received rate increase in two years. cost of living high.
Review from Engineering Dept
I think high performers should be paid as such and not a standardized rate for the position you are in.
Review from Customer Success Dept
It has been a rough couple of years for the company. If I could get yearly cost of living increases rather than occasional merit increase and/or bonus, It would make me feel that things were more stable.
Review from Engineering Dept
Median salary scale on the same designation and experience in the state.
Review from Operations Dept
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