Interactions KPIs and OKRs | Comparably
Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
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EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
2768

Interactions KPIs and OKRs

Employees’ understanding of Interactions' KPIs and OKRs is essential for its success. Out of 98 Interactions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 84 have said yes.

AnswerPercent
Yes86%
No14%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Interactions is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Interactions employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes0%
No100%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week28%
Once a month26%
Once a quarter26%
Once a year17%
Never3%
How often do you get valuable feedback on how to improve at work?
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