B+
79/100
Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
Interactions Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Every day I have an opportunity to learn something. I love to learn new things.
Review from Engineering Dept
Working with others....although that experience has changed a bit since Covid. We're all remote, so we don't enjoy the old camaraderie activities such as Friday night drinks, group lunches, 'water cooler chats' and so on. We make the best of it though!!!
Problem Solving, and working with my team.
Review from Operations Dept
Building anything to make our product better or our team more productive.
Review from Engineering Dept
The energy, teamwork and getting work done as well as tackling issues as they arise
Review from Design Dept
Having projects that positively affect the company as a whole and have real impact.
Review from Design Dept
the freedom to explore new approaches and technologies while supporting the exising
Review from Operations Dept
Making a stable usable and powerful tool that we can be proud of.
Review from Engineering Dept
The people at Interactions are what makes me most happy at work.
Review from HR Dept
What makes me happy is contributing to the success of the company and the success of my co-workers. I love to help the people around me and by extension the company as a whole.
Review from HR Dept
Challenge, recognition, collaboration, feedback, acceptance of thought-out documented ideology.
When we win new business or we receive customer compliments, we celebrate success and employee appreciation week reinforces these wins.
Collaborating with my coworkers makes me the happiest at work
Review from Engineering Dept
Being able to address UX needs by utilizing new/unique solutions and the support other teams provide in those endeavors.
Review from Design Dept
Staying busy. Working with my team!
Review from Engineering Dept
Helping customers get the best experience from our products
Review from Customer Success Dept
Flexibility to do my job within the hours that work best for me. Love the flexibility! Knowing I can voice my opinion and will be heard.
Finding solutions to problems and knocking out to-do lists.
Review from Customer Success Dept
The people that I work with and the results we are seeing.
Review from Marketing Dept
The sense of accomplishment with projects, instead of constantly drowning in 'quicksand' due to outrageous workload. There's plenty of work but evenly distributed with team members.
Review from Marketing Dept
What's going wrong and how can it be improved?
It's just about the money.
Review from Operations Dept
It's work. I'm going to consistently do my job to the best of my abilities as long as I'm getting fairly compensated, but no one _wants_ to work.
I believe that we will remain a mid-size company.
Review from Engineering Dept
Over-inflated delivery processes taxed by lack of access to resources, due to loss of headcount coupled with ELT’s overzealous investment in lofty product development with little to no market interest or practical viability. Sales executives with little to know industry expertis
Review from Design Dept
Interdepartmental communication is horrible. There is no emphasis on helping other groups.
I need to feel like I'm working towards a goal (Promotion, raise, etc), rather than doing extra work and carrying and babysitting some of my team members who aren't contributing or producing work at the pace or quality that I am.
Exec team disconnected and unreasonable. No culture and they dont care
Review from Sales Dept
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