Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
It's been a very positive experience. We're clearly a very intelligent group of people and I'm confident in our product. I have concerns about our client churn... we seem to drop the ball in that area, which I don't understand.
What is most positive about the culture and environment at your company?
I have really good support and will specifically acknowledge Lisa Mahon, Jodi Diamond, and Peg O'Donnel.
What are some of the best things about your team?
I don't know my team very well. I look forward to the summit in January to get to know them.
What do you like best about the leadership team?
I like how often we hear directly from Cathal. He's impactful, quite inspiring, and gives me confidence in the company's direction.
What makes you most happy at work?
I'm proud of our product/services and enjoy sharing what we do with prospective clients. I know that AI improves the customer experience and that ours is superior in the marketplace.
What is the best part about your compensation package?
1. The health benefits are excellent. 2. A someone who works well over 40 hours. (as needed - I'm not overworked), knowing I can take Friday afternoons off is a huge asset for work/life balance.
Other Employee Reviews for Interactions
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