Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
Fantastic coworkers, great insurance benefits, and insightful discussion. But, raises and bonuses are subject to be cut seemingly for no reason, because the company meetings will portray the company as flourishing – that does not seem to be true. Lowest paid employees suffer the most from th
What makes you most happy at work?
Collaborating with my coworkers makes me the happiest at work
What are some of the best things about your team?
The camaraderie between everyone at the office is amazing – I work with some of the smartest and most creative people I have ever met, and interacting with my team is truly the best part of coming into work every da
What does the leadership team need to get better at?
Explaining why the company looks through rose-colored glasses at company meetings, where everything seems to be going well, but proceeds to lay off staff and cut bonuses EVERY YEAR. Positivity has its place, but being realistic with employees also needs to be a part of the communication approach.
What is most positive about the culture and environment at your company?
The fact that questions are always welcome. I try to foster this within my team by always reiterating there are no "stupid" questions, and the majority of things are up for discussion. Getting everyone's point of view on a topic is extremely important, and helps look at problems from every angle.
Why do you feel undervalued and what would make you feel better about your compensation?
Most of my team was laid off last year, so now the work of a whole team is being put on three people. We did not get raises, we did not get a bonus, but we definitely took on more responsibility. You can't keep laying people off and expect the remainders to support your endeavors wholeheartedly...
Other Employee Reviews for Interactions
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