Jet.com Culture | Comparably
Jet.com is an online retailer that sells household items, electronics, pet products, furniture, sporting goods, clothing and other related items. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
929

Jet.com Company Culture

Jet.com Culture

This score is derived from employee ratings & reviews
4.2/5
Jet.com's Overall Culture is rated B+

Top Rated Culture Dimensions

Jet.com CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Marc Lore Jet.com's CEO
Marc Lore
75 /100

Diversity at Jet.com

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Jet.com have rated Happiness, Team, and CEO Rating as the highest categories they have scored

Women at Jet.com

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at Jet.com have rated Perks And Benefits, Happiness, and Manager as the highest categories they have scored

Jet.com eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

17

Jet.com employees are 17% more likely to recommend Jet.com as a great place to work

42%Promoters
33%Passives
25%Detractors

Working at Jet.com

Working at Jet.com is rated highly by 60 employees, across various culture dimensions. Jet.com employees are most satisfied about Executive Team, Happiness, and CEO Rating categories, putting Jet.com’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at Jet.com was rated by employees.

Overall Company Culture at Jet.com

B+

Overall Company Culture at Jet.com is rated B+

Last updated 14 days ago

Top
20%

Jet.com ranks in the Top 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 60 Employees

View Results
0
20
40
60
80
100
Engineering
76
Engineering76
Marketing
70
Marketing70
Sales
69
Sales69
Product
65
Product65

Jet.com Employee Reviews

Out of 37 Jet.com employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Jet.com improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Jet.com Employees

  • What makes you most happy at work?
    Staying busy being needed and appreciated
  • What is most positive about the culture and environment at your company?
    Everyone has a very good attitude
  • What are some of the best things about your team?
    Everyone helps each one another

Constructive Feedback From Jet.com Employees

  • What does the leadership team need to get better at?
    work together and be patient
  • What does the leadership team need to get better at?
    Fair comp is imp to retain
  • What does the leadership team need to get better at?
    The people in my building need to work on spreading drama

Jet.com Company Information

Jet.com Company Overview

Jet.com is an online retailer that sells household items, electronics, pet products, furniture, sporting goods, clothing and other related items.

Jet.com was founded in 2014 and its current CEO is Marc Lore. Since its inception 12 years ago, Jet.com has grown to 233 employees.

Jet.com Mission, Vision & Values

Jet.com Mission & Values

We’ve set out to make shopping more transparent, more efficient, and at the same time, a little more fun.

HeadquarterUnited States of America
Websitejet.com/
Founding Date2014
Jobsjet.com/careers

Jet.com Competitors

Jet.com competitors include Costco, Lazada Group, Amazon, and Snapdeal. Jet.com ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Jet.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Costco's Logo
    Costco
    4.6/5
  2. #2
    Lazada Group's Logo
    Lazada Group
    4.5/5
  3. #3
    Jet.com's Logo
    Jet.com
    4.2/5
  4. #4
    Amazon's Logo
    Amazon
    4.2/5
  5. #5
    Snapdeal's Logo
    Snapdeal
    3.5/5
  • Culture Video

Jet.com Employees

Jet.com has 233 employees. 60 employees at Jet.com have reviewed Jet.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.

Overall, the 60 Jet.com employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Jet.com are generally satisfied with their total compensation at Jet.com, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Jet.com are pleased with their team. 60 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Jet.com are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Jet.com believe the environment at Jet.com is positive. Most Participants believe the pace of work at Jet.com is comfortably fast. About 50% of the employees at Jet.com work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Jet.com are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Jet.com employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Jet.com report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Jet.com have 2 meetings
Meetings
A Day in the Life
94% of Jet.com employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Jet.com employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
69% of Jet.com employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Jet.com employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
88% of Jet.com employees call their work environment positive
Environment

Joining Jet.com - Employee Onboarding

The prevailing opinion from employees about joining Jet.com is that the company was prepared on their first day. Jet.com employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Jet.com KPIs and OKRs

At Jet.com 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jet.com's KPIs and OKRs is essential for its success. Out of 13 Jet.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes77%
No23%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Jet.com CEO & Leadership

Marc Lore Jet.com's CEO
75 /100

Jet.com CEO Awards and Recognitions

Top 15% Rated CEOs 2016

Marc’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably. With a high CEO score, Marc Lore has won the Top 15% Rated CEO in 2016. Jet.com’s CEO is highly regarded especially by Asian or Pacific Islander employees, Hispanic or Latino employees, and employees with Over 10 Years experience. However, employees in the Product department, employees with Entry Level experience, and employees with the company for 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to Jet.com’s competitors, Marc Lore ranks right above Lazada Group CEO Pierre Poignant. Under Lore’s leadership, Jet.com employee respondents are most happy about their Executive Team and the company’s Happiness. Professional Development and Leadership are two areas, according to respondents, where Jet.com could stand to see real improvement.

Jet.com Leadership

The Jet.com Executive Team is rated an “A” and led by CEO Marc Lore, Senior Vice President Dan Hooker, and VP Engineering Larry Glenn

  • Marc Lore  CEO / President

    Marc Lore CEO / President

    Marc Lore serves as the CEO / President of Jet.com.

  • Dan Hooker Senior Vice President

    Dan Hooker serves as the Senior Vice President of Jet.com. Dan started at Jet.com in Apr of 2016. Dan currently resides... read more

  • Larry Glenn VP Engineering

    Larry Glenn serves as the VP Engineering of Jet.com. Larry started at Jet.com in Jan of 2017. Larry currently resides in... read more

  • Bernard Kowalski Vice President of Engineering

    Bernard Kowalski serves as the Vice President of Engineering of Jet.com. Bernard started at Jet.com in Mar of 2015.... read more

  • Ido Samuelson VP Engineering

    Ido Samuelson serves as the VP Engineering of Jet.com. Ido started at Jet.com in Apr of 2014. Ido currently resides in... read more

  • Lev Gorodinski VP Engineering

    Lev Gorodinski serves as the VP Engineering of Jet.com. Lev started at Jet.com in Apr of 2014. Lev currently resides in... read more

  • Emily Frankel VP, Marketing

    Emily Frankel serves as the VP, Marketing of Jet.com. Emily started at Jet.com in Feb of 2018. Emily currently resides... read more

  • Andrew Gasper Vice President - Business Development

    Andrew Gasper serves as the Vice President - Business Development of Jet.com. Andrew started at Jet.com in Jul of 2018.... read more

  • Dave Harris Vice President, Customer Care

    Dave Harris serves as the Vice President, Customer Care of Jet.com. Dave started at Jet.com in Dec of 2016. Dave... read more

Jet.com Salaries

How much does Jet.com pay?

How much do people at Jet.com get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jet.com is $117,312, or $56 per hour, while the estimated median salary is $119,217, or $57 per hour.

At Jet.com, the highest paid job is a Director of Sales at $223,934 annually and the lowest is an Operations Manager at $32,000 annually. Average Jet.com salaries by department include: Finance at $85,099, Business Development at $124,250, Customer Support at $62,292, and Design at $115,288. Half of Jet.com salaries are above $119,217.

41 employees at Jet.com rank their Compensation in the Top 20% of similar sized companies in the US (based on 134 ratings) while 37 employees at Jet.com rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 47 ratings).

Salaries contributed from Jet.com employees include job titles like Director of Engineering, Data Scientist, Senior Developer, and DevOps. Comparably data has a total of 10 salary records from Jet.com employees.

Last updated months ago.

1st Percentile
$58k
$58k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$117,312*
Average Compensation
$119,217*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Jet.com Salaries by City

Jet.com Salaries by Department

Explore Jet.com Salaries

Diversity & Inclusion at Jet.com

Diverse employees at Jet.com score the company 77/100 across various culture categories, placing Jet.com in the Top 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jet.com across various culture dimensions.

We believe that happiness is the highest level of success and we want everyone who crosses paths with Jet to achieve it. But don’t take our word for it: #workpurple and see for yourself.

Ranked Culture the Highest

Women 76/100
Department - Engineering
Men 84/100
Tenure - Less Than 1 Year
Diverse Employees 81/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 69/100
Tenure - Less Than 1 Year
Men 50/100
Tenure - 2 to 5 Years
Diverse Employees 75/100
Tenure - Less Than 1 Year

Jet.com Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Jet.com PTO

Jet.com's PTO and Vacation policy typically gives unlimited days off a year with 40% of employees expected to be work free while out of office. Paid Time Off is Jet.com's 3rd most important benefit besides Healthcare when ranked by employees, with 12% of employees saying it is the most important benefit. Jet.com's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time38%
Vacation Policy12%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes60%
No40%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo56%
$1500 - $2500/mo22%
$1000 -$1500/mo22%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Jet.com Careers

Jet.com Jobs

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H1B Visa

In 2019, Jet.com applied for 196 H1B visas. Of the work permits applied for, 79% were approved, 17% certified-withdrawn, and 4% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Jet.com unveil that 8 approved work permit applications were withdrawn before the employee’s start date, and 33 were withdrawn by Jet.com after the employee’s start date.

Work Permit Application Outcome

Jet.com has a total of 233 employees

196
Total Applied
  • 79% Granted (155 out of 196)
  • 0% Denied ( out of 196)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (8 out of 196)
  • 17% Certified-Withdrawn Application was approved but later withdrawn by employer (33 out of 196)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Jet.com Know You Want To Work There

Overview of Candidates Interested in Jet.com on Comparably

Candidates By Department

Product
17%
Engineering
17%
Design
17%
All Industries
11%
Customer Support
8%
Other
31%

Candidates By Location

New York City
19%
El Segundo
3%
Townsend
3%
El Paso
3%
Wellford
3%
Other
69%

Frequently Asked Questions regarding Jet.com

Who is the CEO of Jet.com?

Jet.com CEO is Marc Lore, their score by employees is 75

What is Jet.com eNPS?

The eNPS for Jet.com is 17

What is the salary for IT Support Engineer in Jet.com?

IT Support Engineer average salary in the US is 90k

What are the salaries in the Marketing in Jet.com?

The average salaries for Marketing in Jet.com is 108k

How many employees work in Jet.com?

Jet.com has 233 employees

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