JetBlue Airways – They have lost ALL customer service and resolution "care" since covid. The flight crews Treat the passengers as criminals with their constant demands, Gate supervisors Are not polished, professional, or educated & bully,, harass customers. Customer retention lines employed by compassionless children | Comparably
Comparably

JetBlue Airways – They have lost ALL customer service and resolution "care" since covid. The flight crews Treat the passengers as criminals with their constant demands, Gate supervisors Are not polished, professional, or educated & bully,, harass customers. Customer retention lines employed by compassionless children

JetBlue Airways Claimed Company
JetBlue airways to bring humanity back to air travel. read more
EMPLOYEE
PARTICIPANTS
568
TOTAL
RATINGS
6660
HR or Marketing? Claim Your Free Employer Account

They have lost ALL customer service and resolution "care" since covid. The flight crews Treat the passengers as criminals with their constant demands, Gate supervisors Are not polished, professional, or educated & bully,, harass customers. Customer retention lines employed by compassionless children

Other Employee Reviews for JetBlue Airways

What do you like best about your company?

Flexibility in schedule

Outlook review
What is the best part about your compensation package?

Profit sharing

Compensation review from Engineering Dept
Briefly describe your overall experience at your company

Challenging in a good way

Review from Customer Support Dept
Briefly describe your overall experience at your company

I fill the day with activities that I believe enhances our culture and avoid intact ion with our so called leadership

Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?

Never have I seen a major airline create an atmosphere of such disrespect for pilots. We are under compensated on all levels. Jetblue is not a destination airline for a career

Compensation review from Operations Dept

Read Reviews by Category

All (1016 reviews)
Leadership (177 reviews)
Compensation (172 reviews)
Team (128 reviews)
Environment (128 reviews)
Outlook (148 reviews)

Browse Reviews by Dept.

Engineering
Operations
Customer Support

Browse Reviews by Job Titles

Senior Developer
Operations Manager
CS Rep

Browse All Companies

  • Top Rated Companies by Metro
  • Top Rated CEOs
  • Top Rated for Women
  • Top Rated for Diverse Employees
  • Top Rated eNPS
  • Top Rated Report Card
  • Top Rated vs Competitors
  • Top Rated Teams
  • Recently Reviewed Companies
  • Recently Answered Q&A
  • Companies with the Most Candidates
  • Companies with the Most Employee Q&A
  • Top Rated for Compensation
  • Top Rated for Executive Team
  • Recently Rated Companies
  • Not Yet Rated
  • Browse Salaries by Company
    • ×
    Rate your company