JetBlue Airways Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Caustic interaction between management and all other groups.
Review from Operations Dept
What do you like best about the leadership team?
The leadership team genuinely cares about preserving the culture. JetBlue does a lot of things that they don't need to do simply because it's the right thing to do.
Review from Operations Dept
Hard working people, making sure the values are alive across the different departments of the company.
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Caring value, wellness checks, sincere concern
Review from Operations Dept
The open door policy is taken seriously. They respond directly to emails and phone calls and welcome in person meetings. In fact, you’ll be more likely to see leadership at our bases, at events or on the aircraft interacting with front line Crewmembers.
Review from Operations Dept
What does the leadership team need to get better at?
They have no idea how to lead. They use outdated ideas and buzz words to try and motivate a very underpaid undervalued work force.
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Not riding on the backs of their workforce
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Recognizing reality. Smiles don't pay the bills.
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Dont call it leadership. They dont lead
Review from Operations Dept
Everything. On time performance and managing the airline in bad weather. They are just too cheap to plan ahead and have reserves available.
Review from Operations Dept
What is the best part about your compensation package?
Personal time off and the wages are very good.
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The price and varied options
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Our Direct Relationship allows us to opportunity to influence our pay increases every two years via a Crewmember committee to ensure we are compensated in line with peer carriers.
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The option on overtime work without limitations
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay us all fair wages and don’t try and monetize fake culture to make up for compensation.
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well behind peers. Need vast improvements in pay, benefits and QOL.
Review from Operations Dept
Our company recently gutted our profit sharing because they new 2017-18 was going to be a banner year in profits. They gave us an 8% raise then increased the cost of our insurance and benefits that they control more than 8%. AND we are paid 30% below average in the industry in every work group
Review from Operations Dept
Jetblue has been selling the value of smiling employees for decades now. The thrill is gone, as they choose to compensate significantly below the market in wages and benefits. There is no culture without a cult at Jetblue, and that cult will hurt your family life.
Review from Operations Dept
Company fails to pay a market rate. We are way below our peers.
Review from Operations Dept
What are some of the best things about your team?
We are like a family.
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We all love our job
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No surprise that the Wall Street Journal rated jetBlue as the worst airline in America. Management keeps reinventing the wheel on how to stay on time, without address the common sense items that require investing money. So each year, a new committee is formed to try again and fails.
Review from Operations Dept
Fellow Crewmembers at JetBlue are hired because they already live our values of safety, caring, integrity, passion and fun. Together, we are fulfilling our unified vision of being the most caring travel provider in the world by inspiring humanity. We care deeply for each other & our customers.
Review from Operations Dept
Passionate, skilled professionals . Some of the best people in this industry.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My experience with CO workers is a mixed bag. There are some outstanding professionals working within all the work groups at Jetblue. There’s also some real garbage that couldn’t get hired anywhere else, working at Jetblue,
Review from Operations Dept
Day shift work together. Well. All others nees to learn to work together
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Hire people with more skills and experience
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they need to be treated better by their management
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It's not a co-worker issue. The company doesn't support us and pits each group against each other.
Review from Operations Dept
What is most positive about the culture and environment at your company?
We get the job done no matter what the obstacles are
Review from Operations Dept
JetBlue hires strong Crewmembers. My coworkers are a pleasure to work with.
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We are like family. We take care of each other.
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Treating customers with basic regard
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The company espouses a culture of happiness, but they continue to unilaterally erode benefits and pay, so the workforce is largely disgruntled.
Review from Operations Dept
What needs to change to make the company culture better?
Actions speak WAY louder than words. Incentivize using money instead of fake culture. Morale is the worst I’ve ever seen an mgmts answer is balloons and ice cream trucks.
Review from Operations Dept
A pilot contract and real leadership. A plan for the future
Review from Operations Dept
treat the employees better and pay them fairly
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Better management and better culture
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Management needs to stop penny pinching and get out of the way. Let people do their jobs and pay them for it.
Review from Operations Dept
What did you like most about the interview process?
The comfort and environment so you can Ace the process.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Team work and co workers
Review from Operations Dept
Working with a fun group of employees.
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Coworkers and my job is exiting
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Working in operation, avoiding leadership positions so as to stay out of dysfunctional operational and training leadership environment
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Going and Working with my co-workers.
Review from Operations Dept
What's going wrong and how can it be improved?
Leadership changes from the top down.
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no direction, no plans for the future. Actually participate in the culture
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Customers are being disregarded and our reviews continue to plummet. Fix this.
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We need someone who actually knows how to run an airline and lead people. This place has NO rudder.
Review from Operations Dept
Overall slide in performance in every category. We used to be the best and now we're near the bottom.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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