Jimmy John's Culture | Comparably
Jimmy John's owns and operates a chain of restaurants that offers gourmet sandwiches. read more
EMPLOYEE
PARTICIPANTS
429
TOTAL
RATINGS
4022

Jimmy John's Company Culture

Jimmy John's Culture

This score is derived from employee ratings & reviews
3.2/5
Jimmy John's' Overall Culture is rated C

Top Rated Culture Dimensions

Jimmy John's CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
James North Jimmy John's' CEO
James North
62 /100

Diversity at Jimmy John's

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Jimmy John's have rated Environment, Work Culture, and Outlook as the highest categories they have scored

Women at Jimmy John's

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Jimmy John's have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Jimmy John's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-8

Jimmy John's employees are -8% more likely to recommend Jimmy John's as a great place to work

34%Promoters
24%Passives
42%Detractors

Working at Jimmy John's

Working at Jimmy John's is rated below average by 429 employees, across various culture dimensions. Jimmy John's employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Jimmy John's’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Champaign, IL. See below in detail how working at Jimmy John's was rated by employees.

Overall Company Culture at Jimmy John's

C

Overall Company Culture at Jimmy John's is rated C

Last updated months ago

Bottom
40%

Jimmy John's ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 429 Employees

View Results
0
20
40
60
80
100
Engineering
73
Engineering73
Design
72
Design72
Product
63
Product63
Sales
63
Sales63
Customer Success
62
Customer Success62
Operations
61
Operations61
Customer Support
59
Customer Support59
Marketing
52
Marketing52

Jimmy John's Employee Reviews

Out of 482 Jimmy John's employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Jimmy John's improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From Jimmy John's Employees

  • What did you like most about the interview process?
    Welcoming vibe, wasnt an Intimidating Experience.
  • What makes you most happy at work?
    Interacting with "regulars" and new customers every day.
  • What are some of the best things about your team?
    Hardworkkng, teachable, for the most part reliable.

Constructive Feedback From Jimmy John's Employees

  • What's going wrong and how can it be improved?
    Managers are disrespectful towards customers and even one of my managers isnt excited to go to work
  • What does the leadership team need to get better at?
    Letting employees eat, also informing that your cutting my pay
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I make 16.50 with is a good a assistant Gm. There was no other benifits that i got.

Jimmy John's Company Information

Jimmy John's Company Overview

Jimmy John's owns and operates a chain of restaurants that offers gourmet sandwiches.

Jimmy John's Mission, Vision & Values

Jimmy John's Mission & Values

Everything about Jimmy John's – from the menu, to the marketing, to the franchise management – is about keeping it simple. No games or gimmicks. Bottom line, we make gourmet sandwiches and we avoid anything that complicates the process or our image.

Sustainability and Corporate Social Responsibility at Jimmy John's

LOYALTY TO PEOPLE, COMMUNITY AND BUILDING AMERICAThe JJ's system with vendors and affiliates exceeds 50,000 employees.
The Jimmy John's system creates about 210 new jobs per week.
We have 2,700+ independently owned and operated franchise locations across the U.S. being supplied by and supported by thousands of small businesses:
Local plumbers, electricians, carpenters, contractors and repair companies are used to build each JJ's store and employed in store upkeep and maintenance.
We use local signage and tile installers supporting small business across America.

HeadquarterChampaign, IL
United States of America
Websitewww.jimmyjohns.com/
Founding Date1983
Tel<<not-applicable>>
Company StatusPrivate

Jimmy John's Competitors

Jimmy John's competitors include Domino's Pizza, Jersey Mike's Subs, Panera Bread, and Subway. Jimmy John's ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Jimmy John's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Domino's Pizza's Logo
    Domino's Pizza
    3.6/5
  2. #2
    Jersey Mike's Subs' Logo
    Jersey Mike's Subs
    3.5/5
  3. #3
    Jimmy John's' Logo
    Jimmy John's
    3.2/5
  4. #4
    Panera Bread's Logo
    Panera Bread
    2.5/5
  5. #5
    Subway's Logo
    Subway
    2.5/5
  • Culture Video

Jimmy John's Employees

429 employees at Jimmy John's have reviewed Jimmy John's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 429 Jimmy John's employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Jimmy John's are mostly dissatisfied with their total compensation at Jimmy John's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Jimmy John's are generally satisfied with their team. 429 Participants grade the quality of their coworkers a C. The majority believe the meetings at Jimmy John's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Jimmy John's believe the environment at Jimmy John's is positive. Most Participants believe the pace of work at Jimmy John's is comfortably fast. About 72% of the employees at Jimmy John's work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Jimmy John's are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Jimmy John's employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Jimmy John's report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Jimmy John's have 0 meetings
Meetings
A Day in the Life
74% of Jimmy John's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Jimmy John's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
62% of Jimmy John's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Jimmy John's employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
73% of Jimmy John's employees call their work environment positive
Environment

Joining Jimmy John's - Employee Onboarding

The prevailing opinion from employees about joining Jimmy John's is that the company was very prepared on their first day. Jimmy John's employees concluded that their overall onboarding experience was positive. 83% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Jimmy John's KPIs and OKRs

At Jimmy John's 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jimmy John's' KPIs and OKRs is essential for its success. Out of 14 Jimmy John's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes43%
No57%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Jimmy John's CEO & Leadership

Jimmy John's CEO - James North

James North Jimmy John's' CEO
62 /100

James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to CEOs of all other companies in Champaign, IL. James North’s employees rank Jimmy John's in the Top 10% for Environment, in the Top 50% for Manager, and in the Top 50% for Outlook. North is generally unpopular with Jimmy John's employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 3 to 6 Years experience and employees in the Customer Support department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Jimmy John's’s competitors, James North ranks below both Domino's Pizza CEO Richard Allison and Jersey Mike's Subs CEO Peter Cancro.

Jimmy John's Leadership

The Jimmy John's Executive Team is rated a “C” and led by CEO James North, Regional Vice President Tiffany Pilewski, and Chief Compliance Officer Tim Asire

  • James North  CEO / President

    James North CEO / President

    James North serves as the CEO / President of Jimmy John's.

  • Tiffany Pilewski Regional Vice President

    Tiffany Pilewski serves as the Regional Vice President of Jimmy John's. Tiffany started at Jimmy John's in November of... read more

  • Tim Asire Chief Compliance Officer

    Tim Asire serves as the Chief Compliance Officer of Jimmy John's.

  • Andrew Cook VP of Sales and Operations

    Andrew Cook serves as the VP of Sales and Operations of Jimmy John's.

  • Josh Damjanovic Regional Vice President

    Josh Damjanovic serves as the Regional Vice President of Jimmy John's.

  • Darin Dugan Chief Marketing Officer

    Darin Dugan serves as the Chief Marketing Officer of Jimmy John's.

  • Martyn Hale Head Cashier

    Martyn Hale serves as the Head Cashier of Jimmy John's.

  • Matthew Hinz Partner & CFO

    Matthew Hinz serves as the Partner & CFO of Jimmy John's.

  • sven husjord VP

    sven husjord serves as the VP of Jimmy John's.

Jimmy John's Salaries

How much does Jimmy John's pay?

How much do people at Jimmy John's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jimmy John's is $118,470, or $56 per hour, while the estimated median salary is $119,919, or $57 per hour.

At Jimmy John's, the highest paid job is a Director of Sales at $203,497 annually and the lowest is a CS Rep at $47,579 annually. Average Jimmy John's salaries by department include: Sales at $140,550, Marketing at $104,223, Finance at $84,780, and Legal at $175,691. Half of Jimmy John's salaries are above $119,919.

199 employees at Jimmy John's rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 610 ratings) while 191 employees at Jimmy John's rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 206 ratings).

Salaries contributed from Jimmy John's employees include job titles like Paralegal. Comparably data has a total of 1 salary records from Jimmy John's employees.

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$118,470*
Average Compensation
$119,919*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Jimmy John's Salaries by City

Jimmy John's Salaries by Department

Explore Jimmy John's Salaries

Diversity & Inclusion at Jimmy John's

Diverse employees at Jimmy John's score the company 61/100 across various culture categories, placing Jimmy John's in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jimmy John's across various culture dimensions.

Ranked Culture the Highest

Women 65/100
Department - Customer Support
Men 73/100
Department - Engineering
Diverse Employees 74/100
Department - Product

Ranked Culture the Lowest

Women 52/100
Tenure - Less Than 1 Year
Men 50/100
Department - Customer Support
Diverse Employees 46/100
Department - Customer Support

Jimmy John's Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space

Jimmy John's PTO

Jimmy John's' PTO and Vacation policy typically gives 0-10 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is Jimmy John's' 2nd most important benefit besides Healthcare when ranked by employees, with 22% of employees saying it is the most important benefit. Jimmy John's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time22%
Vacation Policy22%
Office Meals34%
401k Contribution11%
Childcare11%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes22%
No78%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo7%
$1500 - $2500/mo13%
$1000 -$1500/mo0%
$500 -$1000/mo20%
Less than $500/mo60%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Jimmy John's Careers

Jimmy John's Jobs

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Let Jimmy John's Know You Want To Work There

Overview of Candidates Interested in Jimmy John's on Comparably

Candidates By Department

Design
40%
Admin
20%
Operations
20%
All Industries
20%

Candidates By Location

Chicago
80%
San Antonio
20%

Frequently Asked Questions regarding Jimmy John's

Who is the CEO of Jimmy John's?

Jimmy John's CEO is James North, their score by employees is 62

What is Jimmy John's eNPS?

The eNPS for Jimmy John's is -8

What is the salary for Senior Designer in Jimmy John's?

Senior Designer average salary in the US is 119k

What are the salaries in the Finance in Jimmy John's?

The average salaries for Finance in Jimmy John's is 85k

Who are Jimmy John's competitors?

Jimmy John's main competitors are Domino's Pizza, Jersey Mike's Subs, Panera Bread, Subway

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