Johns Hopkins Medicine Employee Reviews
Out of 76 Johns Hopkins Medicine employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Johns Hopkins Medicine improve their work culture. The Customer Support team, with 43% positive reviews, reports the best experience at Johns Hopkins Medicine compared to all other departments at the company.
What does the leadership team need to get better at?
Communication, kindness, availability, teamwork, understanding, motivation and support.
Respectful engagement with all clinicians and staff-not just senior physicians.
Management soes not listen to staff
More people who actually do the work
Focusing more on safe patient care/what patient's need, versus catering to patient's creature comforts/creating a hotel-like experience.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No interest in address issues of patient safety or conflict of interest and any discussion of these is silenced.
My promotion has not gone through yet.
I would like for our benefits, insurance premiums to not be so high. I am unsatisfied with my take home compensation because its not enough to make a living.
We are not paid according to experience.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Need better management. Hire actual leaders and quality employees who don't come to work inebriated or who lack initiative
Review from Customer Support Dept
Have to work sorted fairly.
Review from Customer Support Dept
What needs to change to make the company culture better?
New management that’s understanding to employees needs and that can make the employees feel appreciative for the hard work that they do.
More open and trusting environment
We need more support to help balance the workload.
They need to value the employees they have and not treat us as if we are expendable.
Review from Customer Support Dept
What would you improve about your company's interview process?
More transparent in the hiring process
Don't have HR in the middle of the process
HR needs a complete overhaul. It operates as an independent entity with no accountability to candidates or hiring teams.
What's going wrong and how can it be improved?
More caring and transparency with staff
communication is the key to everything
Review from Customer Support Dept
it needs to have better pay .
The management's communication with employees is what has the company environment viewed as negative.
Review from Customer Support Dept
What would you most like to see improved at your company?
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