Johns Hopkins Medicine Employee Reviews
Out of 76 Johns Hopkins Medicine employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Johns Hopkins Medicine improve their work culture. The Customer Support team, with 43% positive reviews, reports the best experience at Johns Hopkins Medicine compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They actually care about us as individuals, asking about our goals not just what they want from their team.
teamwork and communication leadership trust
Review from Customer Support Dept
I only like my direct manager. She is very understanding and helpful.
Allows some flexibility in staff hours
Willing to listen to concerns.
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication, kindness, availability, teamwork, understanding, motivation and support.
Respectful engagement with all clinicians and staff-not just senior physicians.
Management soes not listen to staff
More people who actually do the work
Focusing more on safe patient care/what patient's need, versus catering to patient's creature comforts/creating a hotel-like experience.
Review from Customer Support Dept
What is the best part about your compensation package?
It depends on the position I only get a .10 cent raise but the techs and nurses get the yearly market raises
Tuition medical benefits. Medical dental
The time off is really great!
The health package is good
Short term disability and the benefits available
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No interest in address issues of patient safety or conflict of interest and any discussion of these is silenced.
My promotion has not gone through yet.
I would like for our benefits, insurance premiums to not be so high. I am unsatisfied with my take home compensation because its not enough to make a living.
We are not paid according to experience.
Review from Customer Support Dept
What are some of the best things about your team?
Meetings are just updates and all via zoom.
good motivation to work and do better
Talent, skill and dedication to patient care
They work together to give safe cate
They are all genuine people who care about the company.
What do your coworkers need to improve and how could you work together better?
Need better management. Hire actual leaders and quality employees who don't come to work inebriated or who lack initiative
Review from Customer Support Dept
Have to work sorted fairly.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
there isn't much but not negative
The people are great, no matter what department you work in
good team building efforts between the staff; we all get along
trusting your co-worker and leadership
Review from Customer Support Dept
I come in do what I have to and then leave.
What needs to change to make the company culture better?
New management that’s understanding to employees needs and that can make the employees feel appreciative for the hard work that they do.
More open and trusting environment
We need more support to help balance the workload.
They need to value the employees they have and not treat us as if we are expendable.
Review from Customer Support Dept
What did you like most about the interview process?
Better at new company due to culture.
for me it was average but it varies for each person accordingly
I had a different manager at the time that was actually nice to me.
I was asked about my own personal goals, to see what position would best fit my goals
so much was online; in terms of the background check and the references; that was very helpful
What would you improve about your company's interview process?
HR needs a complete overhaul. It operates as an independent entity with no accountability to candidates or hiring teams.
More transparent in the hiring process
Don't have HR in the middle of the process
What makes you most happy at work?
only when i see results of my hard work and support from boss
Being part of such a big company that is impacting the community around me
just being here; doing research that is valuable.
Being able to help researchers achieve high level research
The work is never dull.
What's going wrong and how can it be improved?
More caring and transparency with staff
communication is the key to everything
Review from Customer Support Dept
it needs to have better pay .
The management's communication with employees is what has the company environment viewed as negative.
Review from Customer Support Dept
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