There are great people here. But Kajabi will lose good people if we continue at the rate we are.
What are some of the best things about your team?
Everyone cares about our customers and wants to do the best job possible to make sure they are successful, even when things internally are a struggle.
What does the leadership team need to get better at?
More transparency. Solving for the big issues that are creating blockers for employees instead of just adding more on their plates. PRIORITIZING. Not always just talking about whats not working, but what people are doing well and giving some positive reinforcement. Actually stopping burnout.
What's going wrong and how can it be improved?
Think more holistically about the experience of all employees at a primarily remote company. Hybrid isn't working, needs to be more team or manager based. SLOW the burnout. Be clear about priorities and not try to do everything at once. More accountability to Sr leadership to solve problems.
Why do you feel undervalued and what would make you feel better about your compensation?
Anything less than 7.5% pay increase during a recession is essentially a pay cut. Also, teams that are hybrid are even more burnt out and not motivated by coming into an empty office just to be on zoom with remote people all day. Think more holistically about the experience of all employees.
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