Klaviyo Environment Employee Reviews | Comparably
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Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. read more
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EMPLOYEE
PARTICIPANTS
514
TOTAL
RATINGS
13014

Klaviyo Environment Employee Reviews

What is most positive about the culture and environment at your company?

Lots of opportunities for social engagement and professional development learning

Review from Operations Dept

Always something new to build

striving to achieve IPO readiness, we are all in it together

Review from HR Dept · See Klaviyo's Response

People actually want to make a difference, are not just in it for the paycheck

Review from HR Dept

Having company wide lunches and meeting new people at this events!

Review from Sales Dept

Very open-minded culture. Options to join groups w/similar interests.

Review from HR Dept

Our core values are embraced and exemplified by everyone here. They make our culture excellent.

Review from Engineering Dept

Everyone seems customer-focused with a desire to win.

Review from Engineering Dept

Everyone is very collaborative and looking for you to succeed.

Review from Customer Success Dept

The willingness that everyone has to help each other succeed

Review from Customer Support Dept

Leadership is honest about headwinds and open about mistakes, and they are transparent about hey they want to address things and what's going to happen next. This leads to a culture of openness, honesty, and a willingness to learn and improve. There is a true growth mindset here

Review from Product Dept

Very open about what's happening at the company, takes the balance between going serious work and enjoying work quite seriously (we have ping pong table, connect four, and giant jenga at the office for example)

Review from Customer Support Dept

Transparency and the uptick in diversity in the company

Review from Customer Success Dept

benefits and this sense of building community with employees and customers

Review from Sales Dept

The trust. I trust my coworkers, my manager, the leadership, and anyone who reaches out to interact/ask questions/etc. So the trust, which allows for autonomy, projects not getting blocked by politics, and sh*t getting done... and done really well.

Review from Customer Success Dept

inclusive environment and support is what I can say at this time

Review from Customer Support Dept

My direct leader is great at making us feel like we're more than our numbers and supportive in general. However, I do think that as a company the culture has shifted at Klaviyo

Review from Customer Support Dept

Interestingly enough it seems that everyone is friendly and welcoming.

Review from HR Dept

Working with very bright, motivated & hard working people!

Review from Customer Success Dept

Structure and support but not micro-managed. Clear growth goals, always learning from others, nice space to work in (London office), flexible work from home working, great team events, great snacks, central london location which I can cycle to.

Review from Sales Dept

What needs to change to make the company culture better?

Clear roles & responsibilities are required for each level. Projects and assignments are taken just on a 'who has any bandwith to tackle this?' basis. It makes for a very stressful environment as you never feel like there is enough time to achieve your job.

Review from Operations Dept · See Klaviyo's Response

work volume is crushing, culturally not encouraged to take PTO, stress is too much

Review from Operations Dept · See Klaviyo's Response

Hire to make workloads sustainable

· See Klaviyo's Response

I've come on in the last year or so and anyone tenured rebuffs any feedback I have on Klaviyo as "this is the way things are and you're new"

We're trying to be ambitious and collaborative. It's hard to balance those things and we over-index on ambition.

Review from HR Dept

Review Sentiment at Klaviyo

90
90%
10
10%

About Klaviyo's Environment

A+
79/100

Where This Score Ranks Klaviyo's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
15%

In the Top 15% of 205 companies in Boston

2nd

2nd place versus 5 competitors rated on Comparably

The environment at Klaviyo is considered positive by 93% of employees and regarded as having a “comfortably fast” work pace by 238 employees. Relative to its competitors, AWeber Communications, Sailthru, Springbot, ExactTarget, and Windsor Circle, Inc., Klaviyo's environment score ranks in 2nd place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 15% of 205 companies in Boston.

Rate Environment the Highest

  • Department - Marketing
    +2%
  • Department - Customer Success
    +2%
  • Experience - Entry Level
    +2%

Rate Environment the Lowest

  • Department - Admin
    -8%
  • Department - Engineering
    -6%
  • Gender - Non-Binary
    -4%

How Klaviyo's Environment Score is Calculated

FILTER RATINGS BY

Results from 434 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less5%
856%
1032%
125%
More than 122%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast34%
Comfortably fast56%
Moderate8%
A bit slow1%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive93%
Negative7%
Is your work environment positive or negative?
AnswerPercent
Yes15%
No85%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes58%
No42%
Do you have a close friend at work?
AnswerPercent
5% or Less57%
5-10%29%
10-25%11%
25-50%3%
50%+0%
What % of the time are you bored at work?
×
Rate your company