LA Quinta Inns & Suites Employee Reviews
Out of 153 LA Quinta Inns & Suites employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping LA Quinta Inns & Suites improve their work culture. The Customer Support team, with 77% positive reviews, reports the best experience at LA Quinta Inns & Suites compared to all other departments at the company. The Operations team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
What do you like best about the leadership team?
The genral manager doesnt do his job
They are easy to work with and understanding
Very responsible and respectful. I feel like she needs some help. She can be overwhelmed
Everyone is treated with respect
Great reliable funny. Clean and respectful
What does the leadership team need to get better at?
Respecting and communicating appropriately with workers. If I could rate 0 for management I would. Charged $300 out of pocket fee to an employee for a mistake they made when they didn't get a customers payment. HR needs to get involved. Come into work everyday feeling intimidated. La quinta Manassas
Hiring positions and scheduling efficiently
Posting payments. We had a very short training and get no direction when there are errors aside from something is going to lose their job if they don't begin to correct their mistakes.
Treating everyone the same rules apply to everyone
Front desk NEEDS to Treat the housekeeping better. Maybe front office could help out every now and thing. And treat customers with a little repect and kindness .
What is the best part about your compensation package?
The time you get for vacation time
I Didnt get compensation at all
Fund need money health insurance
Review from Operations Dept
The hours and pay cycles work well for me
Review from Customer Support Dept
Health insurance is pretty good.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The way management treats us.
More training and better pay for such a job will make anyone feel better.
My boss borderline doesnt let me use my PSL, and demands doctors not that i cant afford right if the bat. Then turns around and lets one if my coworkers come in over 30 mins late everyday and so far she has not had any consquences.
Pay is horrible,double work no incentive
The general manager in Wenatchee Washington dose not treat her empoyee fairly and singles out people she doesn't like or hadn't gotten to know . She put her and her favorite above the rest of the staff with bonuses and hours and work load.
What are some of the best things about your team?
Friendly and most of them contribute to additional tasks
How we support each other
The best thing would be my co workers and team work with eachother
They are good trainers and comunicators
They are great and understanding
What do your coworkers need to improve and how could you work together better?
Communication nobody says how they really feel regarding the managers cut backs because he wants to make the purchase numbers look good but the hotel suffers from this and our cleanliness number goes down.
Review from Operations Dept
Our attitudes toward one another could be more patient, respectful, and understanding.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Most coworkers are all friendly and competent
Most of us get along really really well
only the co-workers and some customers
Great and family friendly overall
Greeting guests. I enjoy my job very well. Management is a very big issue.
What needs to change to make the company culture better?
Either a new staffing or someone to speak with all of them
Review from Customer Support Dept
What did you like most about the interview process?
How quick it was. Within just a couple days I got a call back and an interview. Started within a week.
It was very direct and not worded in a way that made the questions very vague. My interviewer myself very friendly too
It was quick and simple
It was quick and got hited right away
Quiet , nice chatting and some information
What would you improve about your company's interview process?
Just need to be honest about what is going on
What makes you most happy at work?
The fact that every employee can't stand how the hotel is run
We get floor mats to stand on
Making guest feel welcome and safe
That i dont work there anymore
Talking and interacting with my co workers
What's going wrong and how can it be improved?
Management is horrible. They need to take training classes on how to respect their employees. Have never been treated this way ever.
Better communication and fairness to equal liberty for everyone.
Many of the sheets are torn and stained , we have to find a way to hide it so the guest dont see it . I dont know if this a saving cost proposal but i dont think its a good one , we dont ever have enough sheets
Review from Operations Dept
Buy the products needed so we can provide the guest with a great experience.
Review from Operations Dept
The attitudes toward one another is very negative.
Review from Customer Support Dept
What would you most like to see improved at your company?
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