LA Quinta Inns & Suites Culture | Comparably
"La Quinta provides lodging, accommodation and hospitality services for business and leisure travelers across the United States." read more
EMPLOYEE
PARTICIPANTS
159
TOTAL
RATINGS
1529

LA Quinta Inns & Suites Company Culture

LA Quinta Inns & Suites Culture

This score is derived from employee ratings & reviews
2.6/5
LA Quinta Inns & Suites' Overall Culture is rated D

Top Rated Culture Dimensions

LA Quinta Inns & Suites CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Keith Cline LA Quinta Inns & Suites' CEO
Keith Cline
48 /100

Diversity at LA Quinta Inns & Suites

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at LA Quinta Inns & Suites have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at LA Quinta Inns & Suites

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at LA Quinta Inns & Suites have rated Environment, Executive Team, and Work Culture as the highest categories they have scored

LA Quinta Inns & Suites eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-59

LA Quinta Inns & Suites employees are -59% more likely to recommend LA Quinta Inns & Suites as a great place to work

18%Promoters
5%Passives
77%Detractors

Working at LA Quinta Inns & Suites

Working at LA Quinta Inns & Suites is rated below average by 159 employees, across various culture dimensions. LA Quinta Inns & Suites employees rate Office Culture highest among all categories, and think that CEO Rating and Work Culture have the most room for improvement, putting LA Quinta Inns & Suites’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Dallas. See below in detail how working at LA Quinta Inns & Suites was rated by employees.

Overall Company Culture at LA Quinta Inns & Suites

D

Overall Company Culture at LA Quinta Inns & Suites is rated D

Last updated months ago

Bottom
15%

LA Quinta Inns & Suites ranks in the Bottom 15% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 159 Employees

View Results
0
20
40
60
80
100
Customer Support
65
Customer Support65
Operations
56
Operations56
Customer Success
33
Customer Success33

LA Quinta Inns & Suites Employee Reviews

Out of 153 LA Quinta Inns & Suites employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping LA Quinta Inns & Suites improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From LA Quinta Inns & Suites Employees

  • What did you like most about the interview process?
    How quick it was. Within just a couple days I got a call back and an interview. Started within a week.
  • What makes you most happy at work?
    The fact that every employee can't stand how the hotel is run
  • What is most positive about the culture and environment at your company?
    Most coworkers are all friendly and competent

Constructive Feedback From LA Quinta Inns & Suites Employees

  • What would you improve about your company's interview process?
    Just need to be honest about what is going on
  • What's going wrong and how can it be improved?
    Management is horrible. They need to take training classes on how to respect their employees. Have never been treated this way ever.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    The way management treats us.

LA Quinta Inns & Suites Company Information

LA Quinta Inns & Suites Company Overview

"La Quinta provides lodging, accommodation and hospitality services for business and leisure travelers across the United States."

LA Quinta Inns & Suites Mission, Vision & Values

LA Quinta Inns & Suites Mission Statement

At La Quinta Holdings, we have an optimistic view about travel, which drives us every day to provide a refreshing, engaging experience for all of our valued guests.

LA Quinta Inns & Suites Vision Statement

To become a business group of international relevance that integrates living spaces in natural environments, giving people a full life experience in a sustainable and well looked after environment.

LA Quinta Inns & Suites Values

  • Integrity
  • Closeness
  • Passion
  • Quality
  • Innovation
HeadquarterIrving, TX
United States of America
Websitewww.lq.com/
Founding Date1972
Company StatusPublic

LA Quinta Inns & Suites Competitors

LA Quinta Inns & Suites competitors include Choice Hotels. LA Quinta Inns & Suites ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how LA Quinta Inns & Suites compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Choice Hotels' Logo
    Choice Hotels
    4.6/5
  2. #2
    LA Quinta Inns & Suites' Logo
    LA Quinta Inns & Suites
    2.6/5
  • Culture Video

LA Quinta Inns & Suites Employees

159 employees at LA Quinta Inns & Suites have reviewed LA Quinta Inns & Suites across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 159 LA Quinta Inns & Suites employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at LA Quinta Inns & Suites are mostly dissatisfied with their total compensation at LA Quinta Inns & Suites, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at LA Quinta Inns & Suites are not very pleased with their team. 159 Participants grade the quality of their coworkers a D. Less than half believe the meetings at LA Quinta Inns & Suites are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at LA Quinta Inns & Suites believe the environment at LA Quinta Inns & Suites is positive. Most Participants believe the pace of work at LA Quinta Inns & Suites is moderate. About 80% of the employees at LA Quinta Inns & Suites work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at LA Quinta Inns & Suites are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
LA Quinta Inns & Suites employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at LA Quinta Inns & Suites report the work pace is moderate
Work Pace
A Day in the Life
64% of LA Quinta Inns & Suites employees look forward to interacting with their team every day
Coworkers
A Day in the Life
LA Quinta Inns & Suites employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
LA Quinta Inns & Suites employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of LA Quinta Inns & Suites employees call their work environment negative
Environment

Joining LA Quinta Inns & Suites - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

LA Quinta Inns & Suites KPIs and OKRs

Employees’ understanding of LA Quinta Inns & Suites' KPIs and OKRs is essential for its success. Out of 5 LA Quinta Inns & Suites employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

LA Quinta Inns & Suites CEO & Leadership

LA Quinta Inns & Suites CEO - Keith Cline

Keith Cline LA Quinta Inns & Suites' CEO
48 /100

Keith’s approval rate is lower compared to CEOs at similar sized companies, putting Keith in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Dallas. Keith Cline’s employees rank LA Quinta Inns & Suites in the Top 50% for Office Culture, in the Bottom 30% for Environment, and in the Bottom 15% for Retention. Cline is generally unpopular with LA Quinta Inns & Suites employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Customer Success department and employees with 3 to 6 Years experience. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to LA Quinta Inns & Suites’s competitors, Keith Cline ranks below Choice Hotels CEO Patrick Pacious.

LA Quinta Inns & Suites Leadership

The LA Quinta Inns & Suites Executive Team is rated a “D-” and led by CEO Keith Cline, Director of Sales and Marketing and General Manager Steve Rahim, and EVP Operations Lisa Hossack

  • Keith Cline  CEO / President

    Keith Cline CEO / President

    Keith Cline serves as the CEO / President of LA Quinta Inns & Suites.

  • Steve Rahim Director of Sales and Marketing and General Manager

    Steve Rahim serves as the Director of Sales and Marketing and General Manager of LA Quinta Inns & Suites.

  • Lisa Hossack EVP Operations

    Lisa Hossack serves as the EVP Operations of LA Quinta Inns & Suites.

  • Donna Cooper Executive Vice President of Sales

    Donna Cooper serves as the Executive Vice President of Sales of LA Quinta Inns & Suites.

  • Dan Leh Regional Vice President of Operations

    Dan Leh serves as the Regional Vice President of Operations of LA Quinta Inns & Suites.

  • Bob Kaufman Vice President Regional Operations

    Bob Kaufman serves as the Vice President Regional Operations of LA Quinta Inns & Suites.

  • Steve Flowers VP Finance & Treasurer

    Steve Flowers serves as the VP Finance & Treasurer of LA Quinta Inns & Suites.

  • Kristin Hays Senior Vice President, Investor Relations & Corporate Communications

    Kristin Hays serves as the Senior Vice President, Investor Relations & Corporate Communications of La Quinta Inns &... read more

  • Krishna Paliwal Senior Vice President Design and Development

    Krishna Paliwal serves as the Senior Vice President Design and Development of La Quinta Inns & Suites. Krishna started... read more

Diversity & Inclusion at LA Quinta Inns & Suites

Diverse employees at LA Quinta Inns & Suites score the company 51/100 across various culture categories, placing LA Quinta Inns & Suites in the Bottom 5% of companies on Comparably with 1-10 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at LA Quinta Inns & Suites across various culture dimensions.

Ranked Culture the Highest

Women 79/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees 75/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 33/100
Department - Customer Success
Men N/A/100
Diverse Employees 38/100
Department - Customer Success

LA Quinta Inns & Suites Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

LA Quinta Inns & Suites PTO

LA Quinta Inns & Suites' PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is LA Quinta Inns & Suites' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. LA Quinta Inns & Suites' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy34%
Office Meals0%
401k Contribution33%
Childcare33%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo0%
$1000 -$1500/mo25%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

LA Quinta Inns & Suites Careers

LA Quinta Inns & Suites Jobs

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Overview of Candidates Interested in LA Quinta Inns & Suites on Comparably

Candidates By Department

All Industries
27%
Sales
20%
Customer Support
20%
Product
7%
Engineering
7%
Other
20%

Candidates By Location

Dallas
20%
Lewisville
7%
Fort Worth
7%
Sunnyvale
7%
Denver
7%
Other
53%

Frequently Asked Questions regarding LA Quinta Inns & Suites

Who is the CEO of LA Quinta Inns & Suites?

LA Quinta Inns & Suites CEO is Keith Cline, their score by employees is 48

What is LA Quinta Inns & Suites eNPS?

The eNPS for LA Quinta Inns & Suites is -59

Who are LA Quinta Inns & Suites competitors?

LA Quinta Inns & Suites main competitors are Choice Hotels

What are the benefits at LA Quinta Inns & Suites?

LA Quinta Inns & Suites perks and benefits are PTO / Vacation Policy & Paid Holidays

Who is LA Quinta Inns & Suites leadership?

Steve Rahim, Lisa Hossack & Donna Cooper are part of LA Quinta Inns & Suites leadership, Keith Cline is the CEO

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