Everyday you will learn something new, be challenged, and given an opportunity to grow. I have found it deeply rewarding to help customers achieve their dreams.
Briefly describe your overall experience at your company
LegalZoom is constantly changing. From the products being sold, to the way we operate, even our own operating values. I like change as it keeps things interesting on a day-to-day level. But sometimes it is hard to be a passenger on a plane constantly being fixed mid flight.
What are some of the best things about your team?
They are friendly, compassionate, and just the right amount of competitive.
What makes you most happy at work?
The challenging work and interesting problems that need to be solved. You are never bored.
What are some of the best things about your team?
Their effort to create the best product on behalf of the customer. Their empathy towards the customer and other employees.
What makes you most happy at work?
Helping customers navigate a tricky, draconian legal system so they can focus on what really matters - growing their own business.
What is most positive about the culture and environment at your company?
The flexibility of working hours and your day to day. The schedule is not a rigid, traditional 9-5: you can come in flexibly depending on lifestyle and do you your work, no questions asked.
What is most positive about the culture and environment at your company?
Perseverance and agility. We persevere through continual corporate changes, restructuring, automation, etc. Our ability to react to fast-paced regulatory changes and pivot to produce the highest quality product on the market is leaps and bounds ahead of competitors.
What does the leadership team need to get better at?
LegalZoom Leadership has displayed a pattern of hiring outside the company for key roles. It seems Leadership prefers that you have a background that includes working for Amazon, as opposed to actual understanding of LegalZoom's products, practices, and processes.
What does the leadership team need to get better at?
Employee wages do not reflect the current market & are not competitive enough to retain talent. Current Leadership shows a fundamental lack of understanding related to the products LegalZoom offers & processes necessary to create them. Compliance, fee management, and product quality suffer from this
Why do you feel undervalued and what would make you feel better about your compensation?
Rate of pay is severely non competitive. LegalZoom is taking advantage of employee loyalty. More promotions, specifically cycles of promotions. In a period of such traumatic and dramatic inflation, leadership was non existent here. Pay for performance culture does not make up for systemic changes!
Why do you feel undervalued and what would make you feel better about your compensation?
LegalZoom uses a cost of labor analysis when determining compensation, not a cost of living. This makes partial sense, after all, LegalZoom is a "remote-first" company. Cost of labor as a model works for WFH employees; LegalZoom neglects essential, on-site employees where cost of living matters.
Other Employee Reviews for LegalZoom
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