L'Oréal USA Culture | Comparably
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L'Oréal USA Claimed Company
L'Oréal is a global leader in the Consumer Packaged Goods (CPG) industry, with an international portfolio of 35+ diverse and complementary brands. read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
626

L'Oréal USA Company Culture

L'Oréal USA Culture

This score is derived from employee ratings & reviews
3.5/5
L'Oréal USA's Overall Culture is rated C+

Top Rated Culture Dimensions

L'Oréal USA CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Jean-Paul Agon L'Oréal USA's CEO
Jean-Paul Agon
66 /100

Diversity at L'Oréal USA

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at L'Oréal USA have rated Professional Development, Office Culture, and Perks And Benefits as the highest categories they have scored

Women at L'Oréal USA

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at L'Oréal USA have rated Perks And Benefits, Outlook, and Work Culture as the highest categories they have scored

L'Oréal USA eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-11

L'Oréal USA employees are -11% more likely to recommend L'Oréal USA as a great place to work

32%Promoters
25%Passives
43%Detractors

Working at L'Oréal USA

Working at L'Oréal USA is rated average by 40 employees, across various culture dimensions. L'Oréal USA employees are most satisfied about Perks And Benefits, Office Culture, and Outlook categories, putting L'Oréal USA’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at L'Oréal USA was rated by employees.

Overall Company Culture at L'Oréal USA

C+

Overall Company Culture at L'Oréal USA is rated C+

Last updated months ago

Top
50%

L'Oréal USA ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 40 Employees

View Results
0
20
40
60
80
100
Sales
86
Sales86
Design
84
Design84
IT
47
IT47
Marketing
42
Marketing42

L'Oréal USA Employee Reviews

Out of 42 L'Oréal USA employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping L'Oréal USA improve their work culture.

79%
21%
Positive Reviews79%
Constructive Feedback21%

Positive Reviews From L'Oréal USA Employees

  • What did you like most about the interview process?
    profesionalism with all in the team, good at follow up
  • What makes you most happy at work?
    Customers, colleagues, spirit and drive
  • What is most positive about the culture and environment at your company?
    Very team spirit culture, driven by innovation and speed

Constructive Feedback From L'Oréal USA Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Because i work very hard and have been loyal to the company for so long
  • What does the leadership team need to get better at?
    Decision making, priorities, roles and responsibilities
  • What does the leadership team need to get better at?
    People skills, work life balance

L'Oréal USA Company Information

L'Oréal USA Company Overview

L'Oréal is a global leader in the Consumer Packaged Goods (CPG) industry, with an international portfolio of 35+ diverse and complementary brands.

L'Oréal USA was founded in 1909 and its current CEO is Jean-Paul Agon. Since its inception 117 years ago, L'Oréal USA has grown to 89000 employees.

L'Oréal USA Mission, Vision & Values

L'Oréal USA Mission Statement

L’Oréal has devoted itself to beauty for over 100 years. With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 25.8 billion euros in 2016 and employs 89,300 people worldwide. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail, branded retail and e-commerce. Research and innovation, and a dedicated research team of 3,870 people, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world. L’Oréal’s sustainability commitment for 2020 “Sharing Beauty With All” sets out ambitious sustainable development objectives across the Group’s value chain.

L'Oréal USA Vision Statement

At L’Oréal, we are convinced that there is no single and unique model of beauty, but an infinite diversity of forms of beauty, linked to periods, cultures, history and personalities… To draw ever greater numbers of women and men to use our products means reaching out to extremely diverse populations with a vision of universalising beauty. In our view, to universalise does not mean to impose uniformity, but on the contrary, to be inspired by diversity to innovate.

L'Oréal USA Values

  • Passion
  • Innovation
  • Entrepreneurial Spirit
  • Open-mindedness
  • Quest for Excellence
  • Responsibility
  • Sustainability
  • Transparency
  • Integrity
Headquarter10 Hudson Yards
New York City, NY 10001
United States of America
Websitewww.loreal.com/
Founding Date1909
Company StatusPrivate
Jobscareers.loreal.com/jobs/USA?3_110_3=18076
Social Sites

L'Oréal USA Competitors

L'Oréal USA competitors include Estee Lauder Companies , CHANEL, Unilever, and Edgewell Personal Care. L'Oréal USA ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how L'Oréal USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Estee Lauder Companies' Logo
    Estee Lauder Companies
    4.5/5
  2. #2
    CHANEL's Logo
    CHANEL
    4.2/5
  3. #3
    Unilever's Logo
    Unilever
    4.1/5
  4. #4
    Edgewell Personal Care's Logo
    Edgewell Personal Care
    3.7/5
  5. #5
    L'Oréal USA's Logo
    L'Oréal USA
    3.5/5
  • Perso is the first-of-its-kind, 3-in-1 device for personalized skincare and cosmetics, launched by L'Oréal at the 2020 Consumer Electronics Show (CES), in Las Vegas. The Smart Artificial Intelligence (AI) system creates on-demand, personalized formulas for skincare, lipstick, and foundation that optimize over time — incorporating real-time skin assessment, air-quality, pollution data and trend analysis. Developed by the L’Oréal Technology Incubator, Perso's sleek device, which stands 6.5 inches high and weighs just over one pound, features a streamlined four-step process to deliver on-the-spot skincare and cosmetic formulas that optimize for increasing levels of personalization over time. “Building on our deep scientific heritage and leadership in innovation, L'Oréal is once again leveraging advanced technology to create smart beauty products and services that answer the needs of our consumers and offer them near-limitless personalization and precision,” said Nicolas Hieronimus, L'Oréal's Deputy Chief Executive Officer. “We are committed to making L’Oréal the leader in Beauty Tech – and Perso is the next step in that exciting journey.”
  • Beauty comes in many shades. Balanda Atis shares the story of her journey to create the perfect match for each one. Learn how L'Oréal USA is transforming beauty here: http://www.lorealusa.com/ L'Oréal chemist Balanda Atis knew there was a problem, so she put together a team to answer the question, "Why doesn't makeup match every skin tone?" What they found helped create Beauty For All. Take a look behind the scenes at L'Oréal to discover the science of beauty and find out how beauty products are developed in the Women of Color lab at L'Oréal USA.
  • What happens when one small team within a massive organization pushes the entire company to innovate? This is the story of how one team's "R.A.W. Ambition" is helping to drive a sustainable revolution at L'Oréal. L'Oréal's Biolage R.A.W. Nourish Shampoo and Conditioner are 70-100% natural origin, up to 99% biodegradable and are free of silicons, sulfates and artificial colors. Nour Tayara, VP of Marketing at Biolage, took the stage at the 2017 Sustainable Brands conference to explain what this change means for L'Oréal and to announce that the products had achieved Cradle to Cradle SILVER certification based on an evaluation of their material health, renewable energy and carbon management, water stewardship and social fairness. In Nour's own words, he and his team are on a mission to show the world that, "Doing good makes looking good much, much better."
  • When it comes to sustainability, the mission is personal. See why everything we do is designed to make the world more beautiful.
  • Every year, millions march at Pride. But millions more can’t. So at WorldPride in NYC, on the 50th anniversary of the Stonewall Riots, we marched for everyone who couldn't. This is the story of #MarchForMe. ______________ March For Me invited people from all over the world to join virtually the 860 L’Oréal USA employees who marched in support of the LGBTQ community at WorldPride 2019, in New York City. Working in tandem with its employee-driven think tank, OUT @ L’Oréal, L’Oréal USA created “March for Me” to represent those who could not be at the WorldPride March in person but who want to demonstrate their support for the LGTBQIA+ community. Thousands of people from all over the world, including many of L'Oréal's 86,000 global employees, submitted a photo or video of themselves, which were projected on screens atop the L’Oréal USA Pride March float at WorldPride 2019 in New York City on Sunday, June 30.
  • Join our disruptive teams and take Beauty innovation to the next level starting on day one. The #WeAreLoreal tribe is really a way of life. Be one of us!

L'Oréal USA Employees

L'Oréal USA has 89000 employees. 40 employees at L'Oréal USA have reviewed L'Oréal USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 40 L'Oréal USA employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at L'Oréal USA are generally satisfied with their total compensation at L'Oréal USA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at L'Oréal USA are generally satisfied with their team. 40 Participants grade the quality of their coworkers a C. Less than half believe the meetings at L'Oréal USA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at L'Oréal USA believe the environment at L'Oréal USA is positive. Most Participants believe the pace of work at L'Oréal USA is extremely fast. About 37% of the employees at L'Oréal USA work 8 hours or less, while 21% of them have an extremely long day - longer than twelve hours.

Overall, the employees at L'Oréal USA are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
L'Oréal USA employees generally work 10.2 hrs a day
Work Hours
A Day in the Life
Employees at L'Oréal USA report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at L'Oréal USA have 0 meetings
Meetings
A Day in the Life
90% of L'Oréal USA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
L'Oréal USA employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
62% of L'Oréal USA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
L'Oréal USA employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
68% of L'Oréal USA employees call their work environment positive
Environment

Joining L'Oréal USA - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

L'Oréal USA KPIs and OKRs

Employees’ understanding of L'Oréal USA's KPIs and OKRs is essential for its success. Out of 9 L'Oréal USA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes89%
No11%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

L'Oréal USA CEO & Leadership

L'Oréal USA CEO - Jean-Paul Agon

Jean-Paul Agon L'Oréal USA's CEO
66 /100

L'Oréal USA’s CEO Jean-Paul Agon started in this role in 2011. Jean-Paul’s approval rate is lower compared to CEOs at similar sized companies, putting Jean-Paul in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in New York. Jean-Paul Agon’s employees rank L'Oréal USA in the Top 20% for Perks And Benefits, in the Top 25% for Office Culture, and in the Top 25% for Outlook. Agon is generally unpopular with L'Oréal USA employees, but ranks especially low with employees in the Marketing department, and by employees with the company for 1 to 2 Years and Male employees. However, Female employees have a slightly more favorable view of the CEO. When compared to L'Oréal USA’s competitors, Jean-Paul Agon ranks below both Edgewell Personal Care CEO David Hatfield and Unilever CEO Fabian Garcia.

L'Oréal USA Leadership

The L'Oréal USA Executive Team is rated a “B” and led by CEO Jean-Paul Agon, VP, Infrastructure (CTO Americas) Cesar Cheng, and Chief Communications Officer Matthew DiGirolamo

  • Jean-Paul Agon  CEO / President

    Jean-Paul Agon CEO / President

    Jean-Paul Agon has pursued his entire career with L’Oréal. Jean-Paul Agon's career is like the man himself: energetic,... read more

  • Cesar Cheng VP, Infrastructure (CTO Americas)

    Cesar Cheng serves as the VP, Infrastructure (CTO Americas) of L'Or?î??Œ©al. Cesar started at L'Or?î??Œ©al in May of... read more

  • Matthew DiGirolamo Chief Communications Officer

    Matthew DiGirolamo serves as the Chief Communications Officer of L'Or?î??Œ©al. Matthew started at L'Or?î??Œ©al in... read more

  • Sumita Banerjee Senior Vice President, Talent Acquisition, L'Oreal Americas

    Sumita Banerjee serves as the Senior Vice President, Talent Acquisition, L'Oreal Americas of L'Or?î??Œ©al. Sumita... read more

  • Rahquel Purcell Senior Vice President Supply Chain

    Rahquel Purcell serves as the Senior Vice President Supply Chain of L'Or?î??Œ©al. Rahquel started at L'Or?î??Œ©al in... read more

  • Maude Brunschwig Senior Vice President Marketing Development, L'Or?©al Paris USA

    Maude Brunschwig serves as the Senior Vice President Marketing Development, L'Or?©al Paris USA of L'Or?î??Œ©al. Maude... read more

  • Mark Brooks Senior Vice President - Consumer Insights, Analytics, & Customer Data Strategy

    Mark Brooks serves as the Senior Vice President - Consumer Insights, Analytics, & Customer Data Strategy of... read more

  • Malay Parikh Vice President Information Technology

    Malay Parikh serves as the Vice President Information Technology of L'Or?î??Œ©al. Malay started at L'Or?î??Œ©al in May... read more

  • Gretchen Saegh-Fleming SVP Digital & Marketing, LUXE Division

    Gretchen Saegh-Fleming serves as the SVP Digital & Marketing, LUXE Division of L'Or?î??Œ©al. Gretchen started at... read more

Diversity & Inclusion at L'Oréal USA

Diverse employees at L'Oréal USA score the company 76/100 across various culture categories, placing L'Oréal USA in the Top 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at L'Oréal USA across various culture dimensions.

Ranked Culture the Highest

Women 86/100
Department - Sales
Men 55/100
Tenure - 2 to 5 Years
Diverse Employees 84/100
Department - Design

Ranked Culture the Lowest

Women 83/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees 55/100
Tenure - 2 to 5 Years

L'Oréal USA Perks & Benefits

Summer hours, company store with discounted L'Oréal products, commuting assistance

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

L'Oréal USA PTO

L'Oréal USA's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is L'Oréal USA's 3rd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. L'Oréal USA's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time40%
Vacation Policy20%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo17%
$1000 -$1500/mo17%
$500 -$1000/mo16%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

L'Oréal USA Careers

L'Oréal USA Jobs

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Overview of Candidates Interested in L'Oréal USA on Comparably

Candidates By Department

All Industries
66%
Marketing
10%
Engineering
5%
Business Development
5%
Sales
5%
Other
10%

Candidates By Location

New York City
83%
Miami
2%
Boston
2%
Cincinnati
2%
Trenton
2%
Other
7%

Frequently Asked Questions regarding L'Oréal USA

What is L'Oréal USA address?

L'Oréal USA location is at 10 Hudson Yards

Who is the CEO of L'Oréal USA?

L'Oréal USA CEO is Jean-Paul Agon, their score by employees is 66

What is L'Oréal USA eNPS?

The eNPS for L'Oréal USA is -11

How many employees work in L'Oréal USA?

L'Oréal USA has 89000 employees

Who are L'Oréal USA competitors?

L'Oréal USA main competitors are Estee Lauder Companies , CHANEL, Unilever, Edgewell Personal Care

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