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Communication and transparency to their middle managers.
What needs to change to make the company culture better?
The Trust and Safety department needs a crash course in customer caring.
What do your coworkers need to improve and how could you work together better?
We hired too many coworkers based on diversity only, and dumbed the role I was hired to do.
What's going wrong and how can it be improved?
My department is terribly mismanaged and the only current concern is hiring diverse candidates in Nashville rather than qualified ones.
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