Lyft Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Make my own hours. I get to meet people from all around the world
Review from Customer Support Dept
What does the leadership team need to get better at?
promoting people within the company that have know the company and can accurately answer questions and help others
Review from Customer Support Dept
Communication and transparency to their middle managers.
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Lyft yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Don't get paid enough per mile.
Review from Customer Support Dept
Better benefits my percentage for drivers as far as pay
Review from Customer Support Dept
What are some of the best things about your team?
Im my own boss. Passengers are my co workers and everyone was always pleasent
Review from Customer Support Dept
Safety and saving gas while making money
Review from Customer Support Dept
They are driven intelligent kindhearted individuals
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
self awareness, consistent expectations, clear communication
Review from Customer Support Dept
We hired too many coworkers based on diversity only, and dumbed the role I was hired to do.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The diversity and the freedom. I love to drive.
Review from Customer Support Dept
Some of the customers are nice
Review from Customer Support Dept
compensation and benefits are positive
Review from Customer Support Dept
everyone is allowed to be who they truly are.
Review from Customer Support Dept
What needs to change to make the company culture better?
The Trust and Safety department needs a crash course in customer caring.
Review from Customer Support Dept
What did you like most about the interview process?
It was fast . i was able to get on the road quick
Review from Customer Support Dept
It was no interview to start
Review from Customer Support Dept
it was creative and challenged what you could do on the spot
Review from Customer Support Dept
What would you improve about your company's interview process?
think about others first please
Review from Customer Support Dept
communicate a more realistic expectation for the job
Review from Customer Support Dept
What makes you most happy at work?
Meeting people of every walk of life and helping everyone on so.e level
Review from Customer Support Dept
Main thing is the driving. And honestly when i give someone a lyft and it benefits there day
Review from Customer Support Dept
What's going wrong and how can it be improved?
leadership, it's a constant rollercoaster, understaffed and very stressful for those in the safety and customer support team
Review from Customer Support Dept
Im an aritst so my true passion lies with music
Review from Customer Support Dept
My department is terribly mismanaged and the only current concern is hiring diverse candidates in Nashville rather than qualified ones.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Lyft yet.
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What would you most like to see improved at your company?
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