Lyft HR Department Employee Reviews
Briefly describe your overall experience at your company
Overall, I've learned alot in the last six months. I enjoy the work I do.
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What do you like best about the leadership team?
They speak about Lyfts values in every update, etc.
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That they are open to feedback and genuinely listen/take action
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The communication is awesome. They're pretty consistent with providing updates.
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The leadership team is doing a great job at communicating changes to the whole team and following up on action items.
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Lyft's leadership is transparent, available, and clear on the direction the company and the teams are going to achieve our overall mission.
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What does the leadership team need to get better at?
They need to spend more time listening to our needs as recruiters instead of trying to have us be yes people. I know for a fact their is a culture here where women are not as respected as their male counterparts when the women are more skilled or in higher roles.
Review from HR Dept
I feel when I bring up concerns, I don't get heard. I also think being in a remote office, we don't get heard, and we also don't get considered when a lot of planning is done. I also think, we don't fully plan with the employees in consideration.
Review from HR Dept
Accountability and visibility. I have been at a variety of meetings where the slido questions are continually addressed at the surface level when it is clear that the team is just looking for someone to acknowledge that right now is a tough time given the benefit cuts, stock price, and attrition.
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We aren't thinking of big picture strategy and instead . just cutting costs and doing things that don't make it appear like they are being thoughtful. more reactionary vs proactive.
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What is the best part about your compensation package?
Annual discussion about comp increase.
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Equity grants are exciting because I belive the investment I put into my work will pay off long term.
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Base pay and sign-on bonus.
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the mental health care plan
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strong equity package for employees
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Why do you feel undervalued and what would make you feel better about your compensation?
If I was correctly leveled.
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I feel undervalued because I do not think my skills are properly being used. I would feel better if we were on the same bands as our SF counterparts, much like our engineering partners are. I know they are individuals who are higher leveled then me when hired and they are NOT a stronger employee.
Review from HR Dept
It is not that I feel undervalued, it is just that offers that people have received externally are significantly higher then what we are giving out here at Lyft. We also don't have a bonus structure which most if not all companies at our size have right now
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Knowing what others make / leveled as who do not perform as well or did not have as much experience - if I quit and rejoined maybe I would make what I deserved / equal with others. Better pay.
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The scope of the role isn't large enough nor creatively championed
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What are some of the best things about your team?
I am on a team where everyone is focused on our goals and care about each other as people.
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We all look out for each other and want to help each other succeed.
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We work hard and are successful at our job. We like each other and are a strong family.
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Great, positive energy. I truly feel like this team really wants to help one another. It makes it really refreshing to come into work every day, that is why I've been here for so long!
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We're called Team Sunshine for a reason!
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What do your coworkers need to improve and how could you work together better?
Not being too harsh on drivers of color. They are constantly deactivated due to racial biases
Review from HR Dept
To make everyone feel like they belong.
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No-fault is on the individual but as a team, we need to improve on our ability to do annual planning. Like engineering, we should also be building our roadmaps, creating groups to accomplish tasks and revisiting this throughout the year to see if we were effective. We are very reactionary here.
Review from HR Dept
There is a tattle tale culture where no one can trust anyone and people don't really socialize or have fun.
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What is most positive about the culture and environment at your company?
I think culture/environment right now isn't too positive. But my team is extremely positive so it helps get through this weird time!
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Having a good leadership team
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We all believe in the mission!
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I love working out of the seattle office. Our culture is positive. engineering respects recruiting and they value what we have to say. I can't say that about other offices.
Review from HR Dept
The people. Lyft has done a great job of building a really strong culture filled with people who respect one another and who constantly want to help each other
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My team and manager. They are great and it makes me work harder and achieve goals knowing it's for the team/manager.
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Interacting with my coworkers, team, and candidates
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Building relationships with my colleagues
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Being around my team and filling roles without being micromanaged
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The people and my team.
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What's going wrong and how can it be improved?
With no backfills, our team is getting stretched incredibly thin and we have no coverage when folks want to take vacations. We are also tasked with an incredible amount of manual work which is time-intensive and error-prone.
Review from HR Dept
We have the lowest accountability culture I have ever seen. I have worked at two other companies that went public. We have no hustle and nothing bad happens to people who consistently underperform.
Review from HR Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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