
Mgmt. needs to take responsibility and show up. Stop blaming others for problems you create. Admit and apologize when you?
My interview was with a different manager than our current one. She was accommodating and very appreciative of my skills. She hired other quality therapists after me.
At my Massage Envy location management leaves early and does as little as possible. Our store is in a great location and has loyal clients but we struggle to bring new members in because of lack of leadership. Executive mgrs. don?
ME pay structure is such that therapists must rely on tips for 50% of a livable income. Their main selling point is discount services for membership. Those two factors add up to worker exploitation and most people never realize or appreciate how little we’
Our front desk and therapist teams are some of the best, most dedicated people in the industry. They soldier on despite having no leadership or backup from management and truly care about the success of each other and the store. Concerns are mostly ignored in favor of mgmt?