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This is the most unprofessional environment where employees are excessively micromanaged, constantly threatened to meet unreasonable expectations, and grossly underpaid for what is expected of them.
What do your coworkers need to improve and how could you work together better?
My coworkers are not the problem. It is management.
Why do you feel undervalued and what would make you feel better about your compensation?
I have worked very hard to achieve superior scores, perfect attendance, and a stellar reputation for accuracy and work ethic but feel that my efforts to promote within the company have been hindered by the mistakes of others.
What's going wrong and how can it be improved?
Millions of denials due to HHSC error. I see it every day. Case workers are not held accountable. The CCRs are on the front line and responsible for trying to make sense of these cases that are screwed up six ways from Sunday. No one is properly trained.
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