A+
85/100
Medallia Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Top market compensation package for the role
Review from Finance Dept · Posted 17 days ago
The upside on the variable compensation
Review from Sales Dept
My base includes the value of a potential bonus, so it is guaranteed pay.
Review from HR Dept
Base salary is strong for the market
Review from Sales Dept
I am paid fairly and have good time off.
Review from Customer Support Dept
Working remote (including abroad) without being obligated to return to the office
Review from Customer Support Dept
401 match, get some bonus.
Review from Product Dept
the salary. health insurance denies claims often. dental network is too small.
Review from Engineering Dept
very good health benefits available
Review from Customer Success Dept
Meeting the competitive global market for now :)
Review from Operations Dept
Non-Recoverable Draw. With such a long sales cycle it is very important
Review from Sales Dept
Salary is very fair- and I love knowing Medallia is Fair Pay Workplace Certified!
Review from HR Dept
Very transparent and achievable bonus structure which is aligned with department and company goals. Good private healthcare package with additional add-ons and mental health days which is new for me and very much appreciated.
Review from Customer Success Dept
Pay - but we've lost so many benefits in the handful of years I've been here. I don't think getting a gym membership is making up for everything we've lost
Review from Customer Success Dept
the 401k option and health insurance
Review from Operations Dept
Tying merit increase to a ridiculously restrictive non-compete, non-disclose etc. agreement is not the way to go.
Review from Engineering Dept
My total comp is reasonable
Review from Customer Success Dept
Healthcare plan for me and my family
Review from Product Dept
Quarterly bonuses and global mental health days
Review from Customer Success Dept
Fair base salary and strong health benefits
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Sometimes there's a lack of empathy towards people who live far away or who are new to the job, and they expect us to act as if we've been with the company for 5 years.
Review from Customer Success Dept
There is a disconnect in the compensation to the job positions. There are no specific salary bands per job title. I'm being paid at least 40-50% less compared to the similar roles in similar organizations in my country. The merit increases every year doesn't even meet inflation in my country.
Review from Engineering Dept
No merit / promotions in the last years
Review from Customer Support Dept
The bonus structure is not clearly defined in the compensation plan documentation. The plan states at your manager's discretion, rather than stating firm company, or personal, targets that need to be reached for bonus eligibility.
Review from Customer Support Dept
We’re sold an OTE, then buried in unreachable goals, no transparency, and more busywork every year. I’d fee
Review from Customer Success Dept
Pay rises to keep up with inflation, for last two years we have received less than inflation pay rises, which then overall means any rise is negated by rising costs.
Review from Operations Dept
Am paid significantly below my performance and Glassdoor coworker rates in my location, company, and position, while being a top-performer with company awards and top ratings from manager and coworkers in reviews.
Review from Operations Dept
Bonuses were teken away for majority of enployees. No room to grow in career
Review from HR Dept
Most SaaS companies of the same size and reputation offer incredible benefits such as health and education stipends, offsite, swag, and team-building activities. Nothing like that is happening in Medallia.
Review from Engineering Dept
It would be great Compensation to be a little bit better so I can better deal with the inflation times we are currently living. When everything else is increasing and the salary is staying the same, it is hard to manage every day costs.
Review from HR Dept
The company isn't backfilling roles and expects team members of a departed employee to pick up the slack. People are doing the jobs of 2-4 individuals and not being compensated for it. Most didn't even receive a cost of living raise this past year.
Review from Sales Dept
Due to the recent re-org, there is a large pay gap that needs to be addressed. My same job is being advertised on Linkedin for 35k more base pay.
Review from Sales Dept
Would like equity and stock options which unfortunately we dont get at medallia but other tech companies do offer them along with base pay.
Review from Customer Success Dept
I was part of an acquisition and I believe my pay was never properly evaluated upon joining Medallia.
Review from Customer Success Dept
salary parity no longer exists
Review from Sales Dept
The appraisals and the benefits across the geographies are widely mismatched. Concept of PPP isn't applied correctly and it leads us to a situation where some geographical locations are in better of position from the net TC value. Likewise opportunities across different departments are not equal.
Review from Operations Dept
No stock options/RSUs, no reasonable merit increase percentages, no budget for team building activities, no budget for wellness.
Review from Engineering Dept
Many people in the organization are "promoted" in title only, with no compensation increase (more responsibility for no monetary increase). Anyone who changes job function is given a title at least 1 or 2 levels below their status.
Review from Engineering Dept
Bonus, apprisal based on location, oncall policies are missing
Review from Engineering Dept
If it were matched on the basis of Overall experience and Standard Market compensation, It would be fair and great!
Review from Product Dept
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