Medallia Outlook Employee Reviews

i am engaged with the task that make me busy and uptodate.

Review from IT Dept · Posted 15 days ago

Team collaboration when solving our client's business challenges

Review from Sales Dept

That they pay me, and the 3 friends that I got

Review from Customer Success Dept

Having my work make a notable impact and seeing change happen positively.

Review from HR Dept

Work Life Balance, positive working environment, opportunities to grow

Review from HR Dept

When I can help customers deliver the results they came to us for and make my champions look good in the process.

Review from Sales Dept

Connections with coworkers and helping my clients' achieve their goals/making their lives easier

Review from Customer Support Dept

The flexibility and trust to do your job

Review from Customer Support Dept

We make an impact with the clients.

Review from Product Dept

type of work I'm doing is interesting and challenging, great manager, great co-workers

Review from Customer Success Dept

The team, People I work around and the supportive as well as visionary client stakeholders

Review from Operations Dept

Being able to do revenue generating activities

Review from Sales Dept

The people I work with directly.

Review from Customer Support Dept

Feeling like I am making a difference and getting to support my team.

Review from HR Dept

Supporting our clients in maximising the value from our platform and ultimately deliver a better experience to their customers.

Review from Customer Success Dept

The work I do as an individual. The work we do as a company. The people, hands down.

Review from HR Dept

Providing solutions, advise to clients they need and seeing their joy when you do so.

Review from Customer Success Dept

collaboration with co-workers and the way that we are tackling problems together

Review from Operations Dept

In addition to the people I work with I really enjoy the course content that we have available to us in our learning management systems.

Review from Customer Support Dept

Interesting, challenging work, room for growth and contribution, autonomy

Review from Engineering Dept

From the last 2 years we are having continuous changes in the ELT. This needs to stop. Company needs to pay employees fairly. There should be a third party market research company involved who decides if we are getting paid right or not. Restructure the compensation grades.

Review from Engineering Dept

I have zero faith in Mark as our CEO. Our vision is good and logical but the delta between the vision and our product is massive, and we have not articulated a clear path to close that gap. We need a clearer internal path forward that aligns our product, processes and people to deliver.

Review from Customer Success Dept

Stop firing employees to meet profit goals. No one feels safe under Thoma Bravo

Review from HR Dept

There are no challenges or new projects

Review from Engineering Dept

Improve morale. Backfill roles. Improve pay. Stop letting private equity dictate profits over people. Medallia is nothing without the employees. Treat them better.

Review from Sales Dept

Processes need to be reestablished and we need to have sales aligned with product feature set.

Review from Customer Success Dept

Start listening to employees instead of making decisions in a vacuum. Stop cutting costs and hire people where the talent really is, give a wellness stipend, open offices back again in places where people can actually attend

Review from Engineering Dept

Slow pace of productivity (complex processes, fedramp, compliance all slow down work). Company not profitable. Driven to cut operational costs with no consideration for product quality. Overworked. Underpaid. I basically don't take lunches any more to try to get anything done around here.

Review from Engineering Dept

Everything. This company is a sinking ship. They buy companies to bleed them dry & run them into the ground. I can't wait to get out of here.

Review from Engineering Dept

Company needs to be more Customer and Employee centric as we propose to our clients and not just profit-making machine

Review from Operations Dept

After two rounds of lay-off's, the temperament is sour.

Review from Engineering Dept

Directors bias about their employees, 0 criticism tolerance, and just want to be on their comfort zone without trying to improve and because of that, is just miserable the experience

Review from Operations Dept

Medallia is going through a lot of leadership/people changes and its not been handled well in regard to keeping trust and building culture. I'd advise looking internally for leaders as well as investing in Medallia culture as its not going in the right direction as of now.

European leadership needs to listen people in local and make decisions with them not against tem

Review from Sales Dept

Need to get challenge things

Review from Sales Dept

Toxic management from regional Sales and Pre-sales leadership, with 2 people having unlimited power on everything. Europe Sales leadership has no understanding of what the company does, no knowledge of local markets and main companies and lacks of SaaS culture. Pre-Sales AVP is acting as a dictator.

Review from Sales Dept

We should stop running behind sprints and artificial deadlines and concentrate on goals. See 10Pines, Semco, etc.

Review from Engineering Dept

There is too much infrastructural overhead. Compliance and management processes need to be streamlined and less disruptive. The product plan needs to be coherent and measurable. The sales teams are incentivized to conflict with the rest of the company.

Review from Engineering Dept

Give us a mission and help us execute it. We're floundering and putting out fires without any sense of purpose. Also, make it easier to fix pay equity issues. It's nearly impossible to bring an underpaid employee into their salary band.

Review from Engineering Dept

I dislike that every project is meant to be priority one. How can one manage and service multiple clients at once knowing that every time a request or project comes in, it has to be prioritized over everything. That is no way to organize a team, let alone a company. I dread waking up to this job

Review from Operations Dept