Metro Culture | Comparably
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Metro Claimed Company
Act local, think global read more
EMPLOYEE
PARTICIPANTS
29
TOTAL
RATINGS
453

Metro Company Culture

Metro Culture

This score is derived from employee ratings & reviews
2.7/5
Metro's Overall Culture is rated D

Top Rated Culture Dimensions

Metro CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
 Metro's CEO
66 /100

Diversity at Metro

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Metro have rated Environment, Team, and CEO Rating as the highest categories they have scored

Women at Metro

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Metro have rated Environment, Team, and Professional Development as the highest categories they have scored

Metro eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-12

Metro employees are -12% more likely to recommend Metro as a great place to work

32%Promoters
24%Passives
44%Detractors

Working at Metro

Working at Metro is rated below average by 29 employees, across various culture dimensions. Metro employees rate eNPS highest among all categories, and think that Leadership and Manager have the most room for improvement, putting Metro’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Metro was rated by employees.

Overall Company Culture at Metro

D

Overall Company Culture at Metro is rated D

Last updated months ago

Bottom
20%

Metro ranks in the Bottom 20% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 29 Employees

View Results
0
20
40
60
80
100
Customer Support
64
Customer Support64

Metro Employee Reviews

Out of 31 Metro employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping Metro improve their work culture.

43%
57%
Positive Reviews43%
Constructive Feedback57%

Positive Reviews From Metro Employees

  • What is most positive about the culture and environment at your company?
    The silent time I get closing the store
  • What is most positive about the culture and environment at your company?
    The supervisor always do something for the employees on the last work day of the week
  • What makes you most happy at work?
    Not being surrounded by bad or negative people

Constructive Feedback From Metro Employees

  • What does the leadership team need to get better at?
    They need to get better at management and treating employees better. They refused to pay my overtime and refused me a lunch break.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    If the company actually listened and respected me as a person
  • What do your coworkers need to improve and how could you work together better?
    More time having team work

Metro Company Information

Metro Mission, Vision & Values

Metro Mission Statement

Act local, think global

Metro Vision Statement

Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County

Metro Values

  • Metro provides excellence in service and
  • Safety
  • Service Excellence
  • Workforce Development
  • Fiscal Responsibility
  • Innovation and Technology
  • Sustainability
  • Integrity
  • Teamwork
HeadquarterUnited States of America
Websitewww.metrochicago.com
Company StatusPrivate

Metro Competitors

Metro competitors include Subway. Metro ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Metro compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Metro's Logo
    Metro
    2.7/5
  2. #2
    Subway's Logo
    Subway
    2.5/5
  • Culture Video

Metro Employees

Metro has 1 employees. 29 employees at Metro have reviewed Metro across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 29 Metro employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Metro are mostly dissatisfied with their total compensation at Metro, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Metro are generally satisfied with their team. 29 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Metro are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Metro believe the environment at Metro is positive. Most Participants believe the pace of work at Metro is moderate. About 50% of the employees at Metro work 8 hours or less.

Overall, the employees at Metro are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Metro employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Metro report the work pace is moderate
Work Pace
A Day in the Life
71% of Metro employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Metro employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Metro employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
56% of Metro employees call their work environment positive
Environment

Joining Metro - Employee Onboarding

The prevailing opinion from employees about joining Metro is that the company was very prepared on their first day. Metro employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Metro KPIs and OKRs

Employees’ understanding of Metro's KPIs and OKRs is essential for its success. Out of 6 Metro employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Metro CEO & Leadership

Metro CEO

 Metro's CEO
66 /100

is generally unpopular with Metro employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees with 6 to 10 Years experience and Female employees. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO.

Metro Leadership

The Metro Executive Team is rated a “D-”

  • Marilyn Saks Vice President/Project Marketing

    Marilyn Saks serves as the Vice President/Project Marketing of Metro.

  • Derrick Green Chief Financial Officer

    Derrick Green serves as the Chief Financial Officer for Metro. Derrick started at Metro in December of . Derrick is... read more

Diversity & Inclusion at Metro

Diverse employees at Metro score the company 54/100 across various culture categories, placing Metro in the Bottom 10% of companies on Comparably with 1-10 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Metro across various culture dimensions.

Ranked Culture the Highest

Women 74/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 64/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Metro Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Metro PTO

Metro's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Metro's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo20%
$1000 -$1500/mo0%
$500 -$1000/mo40%
Less than $500/mo40%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Metro Careers

Metro Jobs

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H1B Visa

In 2019, Metro applied for 6 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Metro has a total of 1 employees

6
Total Applied
  • 100% Granted (6 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Metro Know You Want To Work There

Overview of Candidates Interested in Metro on Comparably

Candidates By Department

Engineering
25%
Executive
13%
All Industries
13%
Operations
13%
Admin
13%
Other
25%

Candidates By Location

Los Angeles
25%
Bakersfield
13%
Seattle
13%
Saint Louis
13%
Portland
13%
Other
25%

Frequently Asked Questions regarding Metro

What is Metro eNPS?

The eNPS for Metro is -12

How many employees work in Metro?

Metro has 1 employees

Who are Metro competitors?

Metro main competitors are Subway

What are the benefits at Metro?

Metro perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan & Tuition Reimbursement

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