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MISUMI Claimed Company
MISUMI is configured to save time throughout the product lifecycle from design to build and ongoing maintenance. With over 20 million products globally and 80 sextillion part configurations for automation, press die, and plastic mold applications, MISUMI is the most comprehensive, user friendly engineering resource for a variety of industries including automotive, medical equipment, consumer packaging, semiconductor, and more. As both a manufacturer and distributor, MISUMI offers an unmatched, one-stop-shop to meet customer specifications, and is committed to empowering customers to do incredible design work incredibly fast. read more
In the past, MISUMI was wonderful - great co-workers, clear goals, communicate was great - Lately, MISUMI has lost sight of customers satisfaction and upper management in some departments can speak down to employees at times - the blame game... no one team anymore
What is most positive about the culture and environment at your company?
Having a CEO that cares about the employee
What makes you most happy at work?
Making a difference for the company and customer
What is most positive about the culture and environment at your company?
Training, President cares about employees
What's going wrong and how can it be improved?
Attitude towards customers and employees
What do you like best about the leadership team?
Honest and Open to discussions
What are some of the best things about your team?
Team Players, committed, Friendly, outgoing
What are some of the best things about your team?
Sense of All for One!
Why do you feel undervalued and what would make you feel better about your compensation?
Having all departments/employees be held at the same standard across the company
What do you like best about the leadership team?
Making time to discuss issues and try to find resolution within or with other departments.
Why do you feel undervalued and what would make you feel better about your compensation?
Need recognition from upper management for what is done outside of the system due to the limitations
What does the leadership team need to get better at?
Communication and focusing on customer experience to retain customers. Be more proactive instead of waiting for the customer to inform the faults of MISUMI
What's going wrong and how can it be improved?
To have all employees care about the customer experience and to handle issues from start to finish instead of passing the issue along because "they" don't believe that their department handles.
Why do you feel undervalued and what would make you feel better about your compensation?
I handle multiple requests within my own department as well as an SME for other departments. Working 10-12 hours daily to try to keep customers happy and to secure future business.
What do your coworkers need to improve and how could you work together better?
Be customer focused and help to the best of their ability - Not have the mentality of "this is not part of my job/task" - Need to work towards making customer happy with out the rudeness
Why do you feel undervalued and what would make you feel better about your compensation?
Having clear expectations from management and treated fairly for the hard work that I do for all of internal MISUMI - Realize that I help with all departments and would be nice to be recognized and compensated for all the skills that I bring to customers and MISUMI as a whole
Other Employee Reviews for MISUMI
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