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Anonymously Rate Your Experience & Make Work BetterNACHA employees are -82% more likely to recommend NACHA as a great place to work
| 9% | Promoters |
|---|---|
| 0% | Passives |
| 91% | Detractors |
Working at NACHA is rated below average by 36 employees, across various culture dimensions. NACHA employees rate CEO Rating highest among all categories, and think that Work Culture and Perks And Benefits have the most room for improvement, putting NACHA’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Washington, DC. See below in detail how working at NACHA was rated by employees.
Overall Company Culture at NACHA is rated F
Last updated months ago
NACHA ranks in the Bottom 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 41 NACHA employee reviews, 22% were positive. The remaining 78% were constructive reviews with the goal of helping NACHA improve their work culture.
| Positive Reviews | 22% |
|---|---|
| Constructive Feedback | 78% |
What did you like most about the interview process?The company was responsive during thrninterview procees
What did you like most about the interview process?The interview proceess moved quickly.
What did you like most about the interview process?Not long and drawn out.
Why do you feel undervalued and what would make you feel better about your compensation?Benefits are deplorable, and it takes too long to vest.
Why do you feel undervalued and what would make you feel better about your compensation?Nacha's pay is not worth the pain
What's going wrong and how can it be improved?Everything is wrong. The CEO and entire executive team needs to go
NACHA manages the development and administration of the ACH Network, the backbone for the electronic movement of money and data.
| Headquarter | 13450 Sunrise Valley Drive, Suite 100 Herndon, VA United States of America |
|---|---|
| Website | www.nacha.org/ |
| Tel | (703) 561-1100 |
36 employees at NACHA have reviewed NACHA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 36 NACHA employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at NACHA are mostly dissatisfied with their total compensation at NACHA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NACHA are mostly dissatisfied with their team. 36 Participants grade the quality of their coworkers an F. Less than half believe the meetings at NACHA are effective, and less half look forward to interacting with their coworkers.
The majority of employees at NACHA believe the environment at NACHA is negative. Most Participants believe the pace of work at NACHA is bureaucratic. About 20% of the employees at NACHA work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at NACHA are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining NACHA is that the company was very unprepared on their first day. NACHA employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no NACHA employees have provided insight into whether or not they clearly understand NACHA's KPIs and OKRs.
Janet’s approval rate is lower compared to CEOs at similar sized companies, putting Janet in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Washington, DC. Janet Estep’s employees rank NACHA in the Bottom 5% for Compensation, in the Bottom 5% for Environment, and in the Bottom 5% for Executive Team.
The NACHA Executive Team is rated a “F” and led by CEO Janet Estep, Senior Vice President, ACH Network Administration Michael Herd, and Senior Vice President, Association Services Scott Lang
Janet Estep CEO / President
Janet Estep serves as the CEO / President of NACHA.
Michael Herd Senior Vice President, ACH Network Administration
Michael Herd serves as the Senior Vice President, ACH Network Administration of NACHA ?ö???? The Electronic Payments... read more
Scott Lang Senior Vice President, Association Services
Scott Lang serves as the Senior Vice President, Association Services of NACHA ?ö???? The Electronic Payments... read more
William Nelson Executive Vice President
William Nelson serves as the Executive Vice President of NACHA.
Victoria D Senior Director and Group Manager, Communications and Marketing
Victoria D serves as the Senior Director and Group Manager, Communications and Marketing of NACHA ?ö???? The Electronic... read more
George Throckmorton Managing Director - Advanced Payment Solutions
George Throckmorton serves as the Managing Director - Advanced Payment Solutions of NACHA ?ö???? The Electronic Payments... read more
Jane Larimer Chief Operating Officer and General Counsel
Jane Larimer serves as the Chief Operating Officer and General Counsel of NACHA ?ö???? The Electronic Payments... read more
How much do people at NACHA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NACHA is $77,252, or $37 per hour, while the estimated median salary is $137,811, or $66 per hour.
At NACHA, the highest paid job is a Director of Engineering at $163,732 annually and the lowest is a CS Rep at $42,955 annually. Average NACHA salaries by department include: Product at $120,374, Customer Support at $55,427, Sales at $140,906, and HR at $66,564. Half of NACHA salaries are above $137,811.
30 employees at NACHA rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 90 ratings) while 30 employees at NACHA rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 30 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $75k | $75k | 1st Percentile |
17th Percentile $105k | $105k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $183k | $183k | 67th Percentile |
83rd Percentile $210k | $210k | 83rd Percentile |
100th Percentile $210k | $210k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at NACHA across various culture dimensions.
NACHA PTO policy is a critical component of the benefits package offered to employees.

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What is NACHA address?
NACHA location is at 13450 Sunrise Valley Drive, Suite 100
Who is the CEO of NACHA?
NACHA CEO is Janet Estep, their score by employees is 17
What is NACHA eNPS?
The eNPS for NACHA is -82
What is the salary for Director of Engineering in NACHA?
Director of Engineering average salary in the US is 164k
What are the salaries in the Operations in NACHA?
The average salaries for Operations in NACHA is 79k