18
eNPS Score
Q&A With Nelnet Employees
Nelnet is people-driven. Our foundation was built as a student loan servicer but our business holdings have extended well beyond federal loans. Nelnet’s businesses provide tuition management software, fiber internet, coworking spaces, and more across the nation. As opportunities to diversify and apply our service and software expertise continue to arise, we’re looking to add dedicated talent to our teams.
How employees describe working at Nelnet
I want an employer who is well knowledgeable about the company's needs; has the ability to work with employees by directing them towards achieving company mission, goals and objectives. I want a manager wfor the employer to be specific and accurate about the company's mission. goals and objectives.
I am ecited in getting work done
Helping customers by listening to understand and having empathy toward others
Not provide poor service and employ staff that blatantly lie to their customers
Hire more people to answer the phones
What it's like to work at Nelnet
- Nelnet employees generally work 9.2 hrs a day
- Employees at Nelnet report the work pace is comfortably fast
- 85% of Nelnet employees look forward to interacting with their team every day
- Nelnet employees typically get valuable feedback on how to improve at work Every Week
- 77% of Nelnet employees call their work environment positive
Q&A With Nelnet Employees
IDX: 25 TOT: 79
What do people at Nelnet think about the CEO? What do they do well and what can they improve?
The CEO doesn’t realize his company would be no where without the developers he has working for him. Instead of bonuses a decent raise would be best.
If you could make changes, how would you improve the culture at Nelnet?
Culture is great, work from Home is amazingly flexible.
What are your coworkers at Nelnet like?
Amazing people, super smart and very fun to be around. While we work hard we also have fun doing it!
How do I do well in an interview at Nelnet?
Stay calm and relaxed, be yourself and things will be great!
How would you describe your overall experience interviewing at Nelnet?
Excellent, was a great conversation.
How long do the interviews usually take at Nelnet?
One hour if the team interviewing you likes you, if cut off early it’s a sign it’s not going to work out.
What part of Nelnet's business is growing fastest? What part is having difficulties?
Student loans are growing fast from both direct to private. Branching away from student loans is hard.
What's the interview process like at Nelnet?
Two to three interview process.
What interview questions does Nelnet ask?
If your a developer the questions get pretty tech heavy.
What are you most excited about working at Nelnet?
Always something new to learn when I walk through the door.
What benefits does Nelnet provide?
Your typical health benefits. Stock options, 401k, HSA... the list goes on and on.
How does Nelnet make decisions around promotions?
We have individual goals we list with our managers, our bonuses are determined in how we hit those goals as well as our performance at Work.
How's the vacation policy at Nelnet?
Superb! It builds up fast, and caps at 320 hours.
How much and how often do raises happen at Nelnet?
Typically is around 3% and happens once a year, plus bonuses.
What's the best part of your job at Nelnet?
The chance to learn different code bases, from .net to java, there’s always something new to learn.
How secure do you feel at your job at Nelnet?
I feel 100% secure.
How can I improve my chances of being hired at Nelnet?
Don’t lie about your skill set when interviewing.
What kind of people succeed at Nelnet?
Driven, detail orientated, those who are always striving to push their code knowledge to the next level as well as reliable people are successful at Nelnet. Reliability is a huge one.
How's the feedback proccess at Nelnet?
Feedback is encouraged and welcomed.
How do you feel about going to work at Nelnet everyday?
Pretty happy. Never dread it.
How difficult is it to maintain a social life while in your job at Nelnet?
Not difficult at all. The work life balance is perfect.
How challenged are you at Nelnet?
Constantly challenged, if your bored your doing something wrong.
What are the team outings like at Nelnet?
We have happy hours, attend avalanche games together, lots of team building happens there.
What's one thing you wish you'd known before joining Nelnet?
On call can be rough at times, but only happens every other month or so.
How's the morale at Nelnet?
Pretty high and happy.
Curious about what work's like at Nelnet?
Anonymously Ask Nelnet Employees Any Question
Should I work at Nelnet?
50% of Nelnet employees would encourage their friends to become coworkers, whereas 18% are neutral and 32% would not recommend working at Nelnet to their friends.
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
Working at Nelnet's competitors
Recently Asked Questions about working at Nelnet
- Is it possible to switch teams at Nelnet? If so, what is the process?
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- What is the onboarding process like at Nelnet and how long does it last?
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