18
eNPS Score
Q&A With Nelnet Employees
Nelnet is people-driven. Our foundation was built as a student loan servicer but our business holdings have extended well beyond federal loans. Nelnet’s businesses provide tuition management software, fiber internet, coworking spaces, and more across the nation. As opportunities to diversify and apply our service and software expertise continue to arise, we’re looking to add dedicated talent to our teams.
How employees describe working at Nelnet
I want an employer who is well knowledgeable about the company's needs; has the ability to work with employees by directing them towards achieving company mission, goals and objectives. I want a manager wfor the employer to be specific and accurate about the company's mission. goals and objectives.
I am ecited in getting work done
Helping customers by listening to understand and having empathy toward others
Not provide poor service and employ staff that blatantly lie to their customers
Hire more people to answer the phones
What it's like to work at Nelnet
- Nelnet employees generally work 9.2 hrs a day
- Employees at Nelnet report the work pace is comfortably fast
- 85% of Nelnet employees look forward to interacting with their team every day
- Nelnet employees typically get valuable feedback on how to improve at work Every Week
- 77% of Nelnet employees call their work environment positive
Q&A With Nelnet Employees
IDX: 75 TOT: 83
What do employees at Nelnet think about their benefits?
Nelnet employees rate their overall benefits a B and most of them think the perks are Terrible. 73% of Nelnet employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Nelnet?
50% of the same employees also feel like Nelnet is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Nelnet.
How are the managers at Nelnet?
Nelnet employees rate their manager a B+ or 75/100 and the majority believe their manager truly cares about them as a person. Most of the employees (60%) also doesn't feel comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Nelnet?
Nelnet employees rates their pay and overall compensation a B or 69/100. 61% of employees believe they are paid fairly and 63% of employees get raises every year.
Curious about what work's like at Nelnet?
Anonymously Ask Nelnet Employees Any Question
Should I work at Nelnet?
50% of Nelnet employees would encourage their friends to become coworkers, whereas 18% are neutral and 32% would not recommend working at Nelnet to their friends.
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
Working at Nelnet's competitors
Recently Asked Questions about working at Nelnet
- Is it possible to switch teams at Nelnet? If so, what is the process?
- What is the hardest interview question Nelnet asks?
- What is the onboarding process like at Nelnet and how long does it last?
- What is the PTO policy at Nelnet?
- What kind of activities do employees at Nelnet participate in outside of work?
