18
eNPS Score
Q&A With Nelnet Employees
Nelnet is people-driven. Our foundation was built as a student loan servicer but our business holdings have extended well beyond federal loans. Nelnet’s businesses provide tuition management software, fiber internet, coworking spaces, and more across the nation. As opportunities to diversify and apply our service and software expertise continue to arise, we’re looking to add dedicated talent to our teams.
How employees describe working at Nelnet
I want an employer who is well knowledgeable about the company's needs; has the ability to work with employees by directing them towards achieving company mission, goals and objectives. I want a manager wfor the employer to be specific and accurate about the company's mission. goals and objectives.
I am ecited in getting work done
Helping customers by listening to understand and having empathy toward others
Not provide poor service and employ staff that blatantly lie to their customers
Hire more people to answer the phones
What it's like to work at Nelnet
- Nelnet employees generally work 9.2 hrs a day
- Employees at Nelnet report the work pace is comfortably fast
- 85% of Nelnet employees look forward to interacting with their team every day
- Nelnet employees typically get valuable feedback on how to improve at work Every Week
- 77% of Nelnet employees call their work environment positive
Q&A With Nelnet Employees
IDX: 50 TOT: 79
How much diversity is there among employees at Nelnet?
Pretty diverse group, great mix of nationalities.
What's the office layout like at Nelnet?
Open layout.
What unique perks and benefits does Nelnet provide?
Ability to come and go as you please.
What's the pay like for Engineering roles at Nelnet?
85k - 100k
What's the vibe like in the Engineering dept at Nelnet? How many hours are you working?
Great work life balance, regular 40hr.
How's the leadership on the Engineering team at Nelnet?
Very good! They are always attentive to us and constantly trying to make us a better place.
What's the Engineering team like at Nelnet?
I work with great people, we are all like family on my team. They really make Nelnet the best place to work at.
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Does Nelnet have a vaccine mandate? Does it have employees working remotely due to Covid or in the office?
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Should I work at Nelnet?
50% of Nelnet employees would encourage their friends to become coworkers, whereas 18% are neutral and 32% would not recommend working at Nelnet to their friends.
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
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Recently Asked Questions about working at Nelnet
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