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Next Caller Company Culture
Next Caller Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+Next Caller CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Ian Roncoroni
95 /100
See More
Diversity at Next Caller
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Next Caller have rated Team, CEO Rating, and Executive Team as the highest categories they have scored
Women at Next Caller
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Next Caller have rated Team, Executive Team, and Happiness as the highest categories they have scored
Next Caller eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
92
Next Caller employees are 92% more likely to recommend Next Caller as a great place to work
| 92% | Promoters |
|---|---|
| 8% | Passives |
| 0% | Detractors |
Working at Next Caller
Working at Next Caller is rated highly by 38 employees, across various culture dimensions. Next Caller employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Next Caller’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in New York. See below in detail how working at Next Caller was rated by employees.
Overall Company Culture at Next Caller
A+
Overall Company Culture at Next Caller is rated A+
Last updated months ago
Top
5%
Next Caller ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Next Caller Employee Reviews
Out of 258 Next Caller employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Next Caller improve their work culture.
| Positive Reviews | 98% |
|---|---|
| Constructive Feedback | 2% |
Positive Reviews From Next Caller Employees
- What is the best part about your compensation package?Flexibility to work on my own schedule
- What do you like best about the leadership team?Open atmosphere with supportive executive team.
- What are some of the best things about your team?Individuals hold themselves and others accountable for deliverables, which promotes a great work ethic and healthy culture for the company..
Constructive Feedback From Next Caller Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I am a co-op so many of these were not applicable to my situation.
Next Caller Company Information
Next Caller Company Overview
Real-time call verification technology.
Next Caller was founded in 2012 and its current CEO is Ian Roncoroni. Since its inception 14 years ago, Next Caller has grown to 25 employees.
Next Caller Mission, Vision & Values
Next Caller Mission & Values
We create a positive customer experience through real-time call verification technology.
| Headquarter | 123 William Street New York City, NY 10038 United States of America |
|---|---|
| Website | nextcaller.com |
| Founding Date | 2012 |
| Tel | 7248169315 |
| Company Status | Private |
| Jobs | jobs.lever.co/nextcaller |
| Social Sites |
Next Caller Competitors
Next Caller competitors include Pindrop. Next Caller ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Next Caller compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Next Caller Employees
Next Caller has 25 employees. 38 employees at Next Caller have reviewed Next Caller across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 38 Next Caller employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Next Caller are extremely happy with their total compensation at Next Caller, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Next Caller are extremely happy with their team. 38 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Next Caller are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Next Caller believe the environment at Next Caller is positive. Most Participants believe the pace of work at Next Caller is comfortably fast. About 79% of the employees at Next Caller work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Next Caller are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Next Caller employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Next Caller report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Next Caller employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Next Caller employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Next Caller employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Next Caller employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
100% of Next Caller employees call their work environment positive
Environment
Joining Next Caller - Employee Onboarding
The prevailing opinion from employees about joining Next Caller is that the company was somewhat prepared on their first day. Next Caller employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Next Caller KPIs and OKRs
At Next Caller 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Next Caller's KPIs and OKRs is essential for its success. Out of 25 Next Caller employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Next Caller
Next Caller CEO & Leadership
Next Caller CEO - Ian Roncoroni
95 /100
Next Caller’s CEO Ian Roncoroni started in this role in 2012. Ian’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. Next Caller’s CEO is highly regarded especially by employees with Over 10 Years experience, employees in the Sales department, and Female employees. However, employees in the Engineering department, Caucasian employees, and employees with Entry Level experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Next Caller’s competitors, Ian Roncoroni ranks right above Pindrop CEO Vijay Balasubramaniyan. Under Roncoroni’s leadership, Next Caller employee respondents are most happy about their Compensation and the company’s Environment. Gender and Work Culture are two areas, according to respondents, where Next Caller could stand to see real improvement.
Next Caller Leadership
The Next Caller Executive Team is rated an “A+” and led by CEO Ian Roncoroni, VP Operations Tim Prugar, and VP Engineering Matthew Williams
Ian Roncoroni CEO / President
Ian Roncoroni serves as the CEO / President of Next Caller.
Tim Prugar VP Operations
Tim Prugar serves as the VP Operations of Next Caller. Tim started at Next Caller in Sep of 2017. Tim currently resides... read more
Matthew Williams VP Engineering
Matthew Williams serves as the VP Engineering of Next Caller. Matthew started at Next Caller in Jan of 2016. Matthew... read more
Sam Espinosa SVP, Sales & Marketing
Sam Espinosa serves as the SVP, Sales & Marketing of Next Caller. Sam started at Next Caller in Nov of 2013. Sam... read more
Jeff Kirchick VP, Enterprise Sales
Jeff Kirchick serves as the VP, Enterprise Sales of Next Caller. Jeff started at Next Caller in Oct of 2013. Jeff... read more
Next Caller Salaries
How much does Next Caller pay?
How much do people at Next Caller get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Next Caller is $106,010, or $50 per hour, while the estimated median salary is $113,840, or $54 per hour.
At Next Caller, the highest paid job is a Director of Engineering at $167,923 annually and the lowest is an Admin Assistant at $46,508 annually. Average Next Caller salaries by department include: Operations at $83,010, Engineering at $119,209, IT at $95,442, and Admin at $55,152. Half of Next Caller salaries are above $113,840.
38 employees at Next Caller rank their Compensation in the Top 5% of similar sized companies in the US (based on 139 ratings) while 38 employees at Next Caller rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 63 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
20th Percentile $91k | $91k | 20th Percentile |
40th Percentile $111k | $111k | 40th Percentile |
60th Percentile $181k | $181k | 60th Percentile |
80th Percentile $207k | $207k | 80th Percentile |
100th Percentile $328k | $328k | 100th Percentile |
$106,010*
Average Compensation
$113,840*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Next Caller Salaries by Department
Diversity & Inclusion at Next Caller
Diverse employees at Next Caller score the company 92/100 across various culture categories, placing Next Caller in the Top 5% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Next Caller across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Next Caller Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- Performance Bonus
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
Next Caller PTO
Next Caller's PTO and Vacation policy typically gives unlimited days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Next Caller's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Next Caller's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Next Caller Careers
Next Caller Jobs
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Overview of Candidates Interested in Next Caller on Comparably
Candidates By Department
Engineering | 40% | |
|---|---|---|
All Industries | 40% | |
Operations | 20% |
Candidates By Location
New York City | 60% | |
|---|---|---|
Simpsonville | 20% | |
Other | 20% |
Next Caller Internship Program
Acquiring a position in Next Caller's Internship Program is generally somewhat difficult. Why intern at Next Caller? Employees are extremely happy at Next Caller and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Next Caller employees say they’re never bored at work. Additionally, 80% have developed close friendships with their co-workers.
How difficult is it to get an internship at Next Caller?
Engineering
Very Difficult33%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Engineering Interns
Frequently Asked Questions regarding Next Caller
What is Next Caller address?
Next Caller location is at 123 William Street
Who is the CEO of Next Caller?
Next Caller CEO is Ian Roncoroni, their score by employees is 95
What is Next Caller eNPS?
The eNPS for Next Caller is 92
What is the salary for Executive Assistant in Next Caller?
Executive Assistant average salary in the US is 61k
What are the salaries in the Customer Support in Next Caller?
The average salaries for Customer Support in Next Caller is 67k
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