At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Tom Jones ā Director, Talent - Retail & Customer Care at Nordstrom
Tom Jones holds the Director, Talent - Retail & Customer Care position on Nordstrom's Human Resources team. As Director, Talent - Retail & Customer Care, Tom Jones is an important member of Nordstrom's leadership. Tom Jones is entrusted with maintaining the happiness of employees, whether it be through creating a work environment employees look forward to, recognition and awards, or professional development. Employees at Nordstrom rate their leadership a C, ranking them within the Bottom 30% in Seattle.
Nordstrom HR Department Impact
Nordstrom human resources has a direct relationship with cultivating company culture and retention of its employees. Nordstrom's human resources team has earned Nordstrom a B- in office culture and a C for their retention efforts. 67% of employees approve of the job their HR team is doing.
HR Department Responsibilities
Nordstrom's human resources is generally tasked with hiring, training, and creating the work atmosphere. On average, 67% of employees at Nordstrom look forward to going into work each morning and interacting with their co-workers. The majority of employees at Nordstrom say the work environment created by their HR team is positive; rating it a B and ranking them in the Top 35% of similar sized companies on Comparably.
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