Q&A With Nuance Communications Employees

There is NO internship program at Nuance.

You need to be self motivated and be able to accept the fact that selling is the easy part, the hard part is fighting internal complexities and poor processes.

Good. However they could supply us with better equipment. Now all we get is a laptop and one extra display. I had to buy my own to get two bigger displays, a keyboard and a mouse. Plus they do not supply and funds for an office chair or desk. That is another $500.00 plus.

They have just laid off their MLS division. I can't answer about the other divisions. If you are in MLS or Coding, don't apply at Nuance.

Low.

No team outings.

I do not remember who I talked to remotely, but it took a matter of hours because I just had to pass a typing test and they are a desperate company.

No difficult questions.

They really don't care to ask questions; just give you a typing test to take.

Pay is minimal if there is any work at all.

Less than 20 when I quit because of no work available for U.S.

Leadership is sneaky and dishonest. If you question anybody, your are either ignored or passed along to somebody else until you stop asking questions.

Probably a lot since we don't see each other and other countries are part of Nuance.

The only reward you have is your paycheck. You can take pride in doing a good job at helping to make sure a patient's record is accurate.

Getting a lot more common. Since the hack and the time it took to get back online, few customers are coming on and there are a number of customers who did not come back after the hack.

Better than a long commute. It's a job. Same as anywhere else except I don't have to drive.

What feedback process?

I don't. For as long as I have been with this company I have not felt secure.

Being able to work from home.

Iffy. I can see where there will be more use of the individual VR integrated into Epic & other systems rather than paying to a big organization and hoping to get your file back in a timely manner without too many mistakes after being edited.

Not. The work is basically the same. Know medical terminology and the basic report formats. Just fill in the blanks with what the doctor dictates.

Variable. You have periods during the day (week, month, year) where you will have work and then no work. It is not consistent.

Not really very good. Depending on how long you have been with the company you can earn hours. Top being 152 a year (28 a quarter) after 7 plus years. You cannot carry this over. This covers sick time plus any time you do not meet your weekly time. The pay rate for those hours is based on your production time the week before.

A majority of employees work from home -- MLS, Quality, Team Leads, etc. Only top management work out of the offices which are spread out in different states.

Basic review of resume and asked about connections in industry