Orkin Employee Reviews
Out of 281 Orkin employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Orkin improve their work culture. The Sales team, with 62% positive reviews, reports the best experience at Orkin compared to all other departments at the company. The Operations team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Do right by customers and employees
No care about their assigned staff
Paying us for what we do
Listening to needs of employees. Not walking away when employees are trying to talk about needs. Management not brushing employees off and telling them to talk to someone else for an answer. Having us do work that is not on the graph and things customers did not pay for.
Communication and understanding with employees
Why do you feel undervalued and what would make you feel better about your compensation?
For the amount of work that is suspected out of an employee and sales. The base needs to be hired. It’s not market competitiv
Office receptionist makes $24/ hour starting out but termite tech makes $19.00/ hour starting out. Unfair with physical aspect expected of the job.
Affordable health insurance is needed
If my compensation was not seen as an inconvenient cost to be reduced at any opportunity.
D.E.I - practise what you preach
What do your coworkers need to improve and how could you work together better?
The quality of work is lacking
Learn to work with each other and not against each other… Cultural change is need
My co workers ramt about the high turnover amd terrible culture.
Be trustworthy with customers. Not act like the stereotypical used car salesman
have management quit screwing them over.
Review from Customer Success Dept
What needs to change to make the company culture better?
Get audited. Improve flawed systems
Real saftey and honesty with transparancy
Managers need to be trained better not just knowing Orkin product is going to sustain a great team
Be more welcoming with the employees
Dont make technicians managers. Hire qualified people managers
What would you improve about your company's interview process?
If you have a family don't apply here they don't care about your health or your family
Review from Operations Dept
Reasonable expectations under terms of contract
Have a manager who actually knows the industry doing the interview instead of a receptionist/sales agent.
Stop lying and get the point
need to follow policy and low
Review from Operations Dept
What's going wrong and how can it be improved?
Customers cant get a hold of the office and the technicians handle everything.
Broken equipment. Rude management. Better equipment and competent management.
Improvement in a lot of stuff around the branch
Everything. Customers love the technicians. they hate the office. wonder why that is. ohh yeah because management are theives.
Review from Customer Success Dept
Just show us some respect and help us out when need be instead of sitting in the office.
What would you most like to see improved at your company?
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