Payless ShoeSource is an American discount footwear retailer headquartered in Topeka, Kansas in 1956 by cousins Louis and Shaol Pozez read more

EMPLOYEE PARTICIPANTS: 57

TOTAL RATINGS: 855

CEO: W. Paul Jones

eNPS at Payless ShoeSource

Payless ShoeSource's Employee Net Promoter Score (eNPS) is -28, as rated by 45 employees. Employee Net Promoter Score tracks Payless ShoeSource employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Payless ShoeSource to a friend? Today, 28% of Payless ShoeSource employees would encourage their friends to become coworkers, whereas 16% are neutral and 56% would not recommend working at Payless ShoeSource to their friends.

Last updated months ago.

Where This Score Ranks Payless ShoeSource's eNPS

BOTTOM
25%
In the Bottom 25% of 1261 Similar Sized Companies on Comparably
3rd
3rd place versus 4 competitors rated on Comparably

-38

Oct

-34

Mar

-37

Oct

-33

Nov

-30

Dec

-28

Jan

Promoters
Passives
Detractors

Who Ranks Payless ShoeSource's eNPS the Highest?

Department - Operations 34/100

Tenure - 1 to 2 Years 0/100

Department - Customer Support -25/100

Who Ranks Payless ShoeSource's eNPS the Lowest?

Experience - 6 to 10 Years -100/100

Experience - 3 to 6 Years -80/100

Tenure - Less than 1 Year -67/100

Payless ShoeSource eNPS At a Glance

Payless ShoeSource employees are less likely to recommend Payless ShoeSource as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Operations department and employees who have been at the company 1 to 2 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Payless ShoeSource to a friend?” Based on 45 ratings, Payless ShoeSource ranks 3rd place versus its 4 competitors and is right below Caleres.

The last rating was provided months ago.