


Diverse employees at Payless ShoeSource have rated Environment, Professional Development, and Manager as the highest categories they have scored
Women at Payless ShoeSource have rated Environment, Manager, and Work Culture as the highest categories they have scored
Payless ShoeSource employees are -28% more likely to recommend Payless ShoeSource as a great place to work
| 28% | Promoters |
|---|---|
| 16% | Passives |
| 56% | Detractors |
Working at Payless ShoeSource is rated below average by 57 employees, across various culture dimensions. Payless ShoeSource employees rate Environment highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Payless ShoeSource’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Lawrence, KS. See below in detail how working at Payless ShoeSource was rated by employees.
Overall Company Culture at Payless ShoeSource is rated D
Last updated 6 days ago
Payless ShoeSource ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 104 Payless ShoeSource employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Payless ShoeSource improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
What did you like most about the interview process?Individual and group interviews were done.
What is most positive about the culture and environment at your company?Friendly, motivating, performance coaching, playful, and relational
What are some of the best things about your team?They are Informative, motivating, and effective
What needs to change to make the company culture better?Better managment skills and training
What's going wrong and how can it be improved?nobody wants to buy their shoes.
What do your coworkers need to improve and how could you work together better?Most of them are only concerned with themselves.
Payless ShoeSource is an American discount footwear retailer headquartered in Topeka, Kansas in 1956 by cousins Louis and Shaol Pozez
To be the Go To, Get More, Pay Less shoe store for our target customers.
OUR VISION IS TO DEMOCRATIZE FASHION AND DESIGN IN FOOTWEAR AND ACCESSORIES.
| Headquarter | Topeka, KS United States of America |
|---|---|
| Website | www.payless.com |
| Founding Date | 1956 |
| Company Status | Private |
Payless ShoeSource competitors include Caleres, J. C. Penney, and DSW. Payless ShoeSource ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Payless ShoeSource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

57 employees at Payless ShoeSource have reviewed Payless ShoeSource across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 57 Payless ShoeSource employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Payless ShoeSource are mostly dissatisfied with their total compensation at Payless ShoeSource, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Payless ShoeSource are not very pleased with their team. 57 Participants grade the quality of their coworkers a D. Half of them believe the meetings at Payless ShoeSource are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Payless ShoeSource believe the environment at Payless ShoeSource is positive. Most Participants believe the pace of work at Payless ShoeSource is comfortably fast. About 74% of the employees at Payless ShoeSource work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Payless ShoeSource are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Payless ShoeSource is that the company was prepared on their first day. Payless ShoeSource employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Payless ShoeSource's KPIs and OKRs is essential for its success. Out of 6 Payless ShoeSource employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
W. Paul’s approval rate is lower compared to CEOs at similar sized companies, putting W. Paul in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Lawrence, KS. W. Paul Jones’s employees rank Payless ShoeSource in the Top 25% for Environment, in the Top 50% for Office Culture, and in the Bottom 45% for Manager. Jones is generally unpopular with Payless ShoeSource employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees with 6 to 10 Years experience and Hispanic or Latino employees. However, employees in the Customer Support department have a slightly more favorable view of the CEO. When compared to Payless ShoeSource’s competitors, W. Paul Jones ranks below both DSW CEO Roger Rawlins and J. C. Penney CEO Marc Rosen.
The Payless ShoeSource Executive Team is rated a “D+” and led by CEO W. Paul Jones, Sr. VP/CMO Jack Guze, and Senior Vice President, Retail Operations & International Darren Haddock
W. Paul Jones CEO / President
W. Paul Jones serves as the CEO / President of Payless ShoeSource.
Jack Guze Sr. VP/CMO
Jack Guze serves as the Sr. VP/CMO of Payless ShoeSource.
Darren Haddock Senior Vice President, Retail Operations & International
Darren Haddock serves as the Senior Vice President, Retail Operations & International of Payless ShoeSource. Darren... read more
Bryan Seamans Vice President of Franchise Operations and International Business Development
Bryan Seamans serves as the Vice President of Franchise Operations and International Business Development of Payless ShoeSource.
Cris Beffort VP Store Operations
Cris Beffort serves as the VP Store Operations of Payless ShoeSource. Cris started at Payless ShoeSource in January of... read more
Barry Moehring VP, Consumer & Brand Marketing
Barry Moehring serves as the VP, Consumer & Brand Marketing of Payless ShoeSource.
Lisa Contino VP of Marketing, North America
Lisa Contino serves as the VP of Marketing, North America of Payless ShoeSource. Lisa started at Payless ShoeSource in... read more
Andrea Trupp Vice President Merchandise Planning and Business Development
Andrea Trupp serves as the Vice President Merchandise Planning and Business Development of Payless ShoeSource. Andrea... read more
How much do people at Payless ShoeSource get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Payless ShoeSource is $134,127, or $64 per hour, while the estimated median salary is $133,173, or $64 per hour.
At Payless ShoeSource, the highest paid job is a Director of Sales at $226,993 annually and the lowest is a Sales Manager at $35,000 annually. Average Payless ShoeSource salaries by department include: Operations at $157,176, Finance at $89,861, Marketing at $132,566, and Communications at $236,985. Half of Payless ShoeSource salaries are above $133,173.
41 employees at Payless ShoeSource rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 125 ratings) while 38 employees at Payless ShoeSource rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 44 ratings).
Salaries contributed from Payless ShoeSource employees include job titles like IT Manager and Sales Manager. Comparably data has a total of 2 salary records from Payless ShoeSource employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $183k | $183k | 50th Percentile |
67th Percentile $239k | $239k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Payless ShoeSource score the company 61/100 across various culture categories, placing Payless ShoeSource in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Payless ShoeSource across various culture dimensions.
Payless ShoeSource's PTO and Vacation policy typically gives 0-10 days off a year. Payless ShoeSource's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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In 2019, Payless ShoeSource applied for 6 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 67% | |
|---|---|---|
Sales | 33% |
Candidates By Location
Wichita | 17% | |
|---|---|---|
New York City | 17% | |
Topeka | 17% | |
Beaverton | 17% | |
Springfield | 17% | |
Other | 17% |
Who is the CEO of Payless ShoeSource?
Payless ShoeSource CEO is W. Paul Jones, their score by employees is 57
What is Payless ShoeSource eNPS?
The eNPS for Payless ShoeSource is -28
What is the salary for Senior Designer in Payless ShoeSource?
Senior Designer average salary in the US is 135k
What are the salaries in the Legal in Payless ShoeSource?
The average salaries for Legal in Payless ShoeSource is 159k
Who are Payless ShoeSource competitors?
Payless ShoeSource main competitors are Caleres, J. C. Penney, DSW