23
NPS
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Paylocity
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About Paylocity's Brand
Paylocity(NASDAQ: PCTY) is an award-winning provider of cloud-based HR and payroll software solutions. Founded in 1997 and publicly traded since 2014, Paylocity offers an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build culture and connection with their employees. Known for its unique culture and consistently recognized as one of the best places to work, Paylocity accompanies its clients on the journey to create great workplaces and help all employees achieve their best. Among its major competitors, Paylocity is ranked in 3rd place for NPS while Paycom is 1st, and Workday is 2nd.
Brand at a Glance
78%
Customer Loyalty
3.7/5
Product Quality
3.6/5
Pricing
3.6/5
Customer Service
Paylocity CMO
Paylocity Ranking
- #2 / 4 of its competitors
Paylocity NPS
Paylocity's Net Promoter Score (NPS) is a 23 with 57% Promoters, 9% Passives, and 34% Detractors. Net Promoter Score tracks whether Paylocity's customers would recommend using the product based on a scale of -100 to 100.
Paylocity Overall NPS
| 57% | Promoters |
|---|---|
| 9% | Passives |
| 34% | Detractors |
Paylocity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2025 -5 | Apr 2025 | -5 |
May 2025 -3 | May 2025 | -3 |
Jun 2025 7 | Jun 2025 | 7 |
Jul 2025 17 | Jul 2025 | 17 |
Aug 2025 22 | Aug 2025 | 22 |
Sep 2025 24 | Sep 2025 | 24 |
Oct 2025 24 | Oct 2025 | 24 |
Nov 2025 24 | Nov 2025 | 24 |
Dec 2025 25 | Dec 2025 | 25 |
Jan 2026 23 | Jan 2026 | 23 |
Feb 2026 23 | Feb 2026 | 23 |
Apr 2026 23 | Apr 2026 | 23 |
How Other Brands Compare
Paylocity is ranked second for NPS among its competitors. Workday and UKG come in first and third, with Paychex coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Paylocity NPS by Gender
Male customers rated Paylocity's NPS 29 points higher than Female customers.
Male
63
Paylocity's NPS was rated 63 by Male customers on Comparably.
80%
Promoters
3%
Passives
17%
Detractors
Female
34
Paylocity's NPS was rated 34 by Female customers on Comparably.
65%
Promoters
4%
Passives
31%
Detractors
Paylocity NPS by Ethnicity
Paylocity's NPS was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 46 | Caucasian | 46 |
Hispanic or Latino 74 | Hispanic or Latino | 74 |
African American/Black 67 | African American/Black | 67 |
Asian or Pacific Islander 13 | Asian or Pacific Islander | 13 |
Native American 100 | Native American | 100 |
Other 14 | Other | 14 |
Paylocity NPS by Age
Paylocity's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
Paylocity NPS by Usage
Paylocity's NPS was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -13 | Less than 1 Year | -13 |
1 to 2 Years 35 | 1 to 2 Years | 35 |
2 to 5 Years 56 | 2 to 5 Years | 56 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
Paylocity Customer Reviews
Out of the 34 Paylocity customer reviews 25 were positive and 9 were constructive. Paylocity customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Paylocity Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Paylocity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Paylocity Customer Loyalty Score by Gender
Male customers rated Paylocity's Customer Loyalty score 11% higher than Female customers.
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Male
89%
Yes
Female
78%
Yes
Paylocity Customer Loyalty Score by Ethnicity
Paylocity's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Paylocity.
83
out of 100
Caucasian
94
out of 100
Hispanic or Latino
90
out of 100
African American/Black
58
out of 100
Asian or Pacific Islander
100
out of 100
Native American
73
out of 100
Other
Paylocity Customer Loyalty Score by Age
Paylocity's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Paylocity.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
26-30 69% | 26-30 | 69% |
31-35 82% | 31-35 | 82% |
36-40 88% | 36-40 | 88% |
41-45 89% | 41-45 | 89% |
46-50 96% | 46-50 | 96% |
51-55 68% | 51-55 | 68% |
56-60 78% | 56-60 | 78% |
Paylocity Customer Loyalty Score by Usage
Paylocity's Customer Loyalty score was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Paylocity Customer Loyalty Score by Industry
Paylocity's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Marketing, Advertising and Research industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Paylocity Customer Loyalty vs. Competitors
Compared to its competitors, Paylocity's Customer Loyalty score is rated right above Paycom, and is preceded by Workday.
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Paylocity Product Quality
3.7/5
Paylocity has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Paylocity's overall Product Quality score rated by its users and customers.
Paylocity Product Information
Paylocity serves markets in the United States. Paylocity supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Paylocity’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Facilities Services industry rated Paylocity's product the highest. Reviewers from the Hospitality industry rated Paylocity the lowest at 4.5.
- Website
- http://www.paylocity.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Enterprise
FinTech
SaaS
Languages Supported
English
Product Type
Payroll Software
Quick Insights into Paylocity Product Quality
Paylocity's Product Quality score was rated highest by customers from the Facilities Services industry, and rated lowest by customers from the Wholesale industry.
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Ranked Paylocity Product Quality the Highest
Ranked Paylocity Product Quality the Lowest
Paylocity Product Quality Score by Gender
Male customers rated Paylocity's Product Quality score 0.5 stars higher than Female customers.
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Male
4.2/5
Female
3.7/5
Paylocity Product Quality Score by Ethnicity
Paylocity's Product Quality score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Paylocity.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.4 | Hispanic or Latino | 4.4 |
African American/Black 4.5 | African American/Black | 4.5 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Native American 5 | Native American | 5 |
Other 3.5 | Other | 3.5 |
Paylocity Product Quality Score by Age
Paylocity's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Paylocity.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 3.2 | 26-30 | 3.2 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.2 | 36-40 | 4.2 |
41-45 4.3 | 41-45 | 4.3 |
46-50 4.5 | 46-50 | 4.5 |
51-55 3.8 | 51-55 | 3.8 |
56-60 3.4 | 56-60 | 3.4 |
Paylocity Product Quality Score by Usage
Paylocity's Product Quality score was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Paylocity Product Quality Score by Industry
Paylocity's Product Quality score was rated the highest by Facilities Services industry customers, and the lowest by Wholesale industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Paylocity Product Quality vs. Competitors
Compared to its competitors, Paylocity's Product Quality score is rated right above UKG, and is preceded by Paycom.
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Paylocity Pricing
Paylocity ROI & Value For Money
3.6/5
Paylocity has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Paylocity Pricing Plans
Paylocity has a pricing structure that accommodates small, medium, and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Facilities Services industry. The users from the Wholesale industry think that they had the lowest ROI from Paylocity.
Who Uses Paylocity?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Paylocity ROI
Paylocity's ROI score was rated highest by customers from the Facilities Services industry, and rated lowest by customers from the Wholesale industry.
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Ranked Paylocity ROI the Highest
Ranked Paylocity ROI the Lowest
Paylocity ROI Score by Gender
Male customers rated Paylocity's ROI score 0.5 stars higher than Female customers.
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Male
4.2/5
Female
3.7/5
Paylocity ROI Score by Ethnicity
Paylocity's ROI score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Paylocity.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.4 | Hispanic or Latino | 4.4 |
African American/Black 4.3 | African American/Black | 4.3 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Native American 4.8 | Native American | 4.8 |
Other 3.4 | Other | 3.4 |
Paylocity ROI Score by Age
Paylocity's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Paylocity.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
26-30 3.3 | 26-30 | 3.3 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.2 | 36-40 | 4.2 |
41-45 4.2 | 41-45 | 4.2 |
46-50 4.4 | 46-50 | 4.4 |
51-55 3.5 | 51-55 | 3.5 |
56-60 3.6 | 56-60 | 3.6 |
Paylocity ROI Score by Usage
Paylocity's ROI score was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Paylocity ROI Score by Industry
Paylocity's ROI score was rated the highest by Facilities Services industry customers, and the lowest by Wholesale industry customers.
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Paylocity Pricing vs. Competitors
Compared to its competitors, Paylocity's ROI score is rated right above UKG, and is preceded by Workday.
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Paylocity Customer Satisfaction (CSAT)
Paylocity Customer Satisfaction (CSAT) Score
55 / 100
Paylocity has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
47%
Satisfied
8%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
13%
Very Dissatisfied
28%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Paylocity Customer Satisfaction
Paylocity's Customer Satisfaction score was rated highest by customers from the Accounting industry, and rated lowest by customers from the Wholesale industry.
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Ranked Paylocity Customer Satisfaction the Highest
Ranked Paylocity Customer Satisfaction the Lowest
Paylocity Customer Satisfaction Score by Gender
Male customers rated Paylocity's Customer Satisfaction score 11 points higher than Female customers.
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66 / 100
MaleVery Satisfied | 64% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 2% | |
Dissatisfied | 11% | |
Very Dissatisfied | 21% |
55 / 100
FemaleVery Satisfied | 45% | |
|---|---|---|
Satisfied | 10% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 13% | |
Very Dissatisfied | 28% |
Paylocity Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Paylocity's Customer Satisfaction (CSAT) score was rated 58% according to Caucasian users and customers.
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58 / 100
Very Satisfied
51%
Satisfied
7%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
9%
Very Dissatisfied
29%
CSAT according to Hispanic or Latino
Paylocity's Customer Satisfaction (CSAT) score was rated 80% according to Hispanic or Latino users and customers.
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80 / 100
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to African American/Black
Paylocity's Customer Satisfaction (CSAT) score was rated 78% according to African American/Black users and customers.
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78 / 100
Very Satisfied
67%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
11%
CSAT according to Asian or Pacific Islander
Paylocity's Customer Satisfaction (CSAT) score was rated 43% according to Asian or Pacific Islander users and customers.
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43 / 100
Very Satisfied
29%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
43%
CSAT according to Other
Paylocity's Customer Satisfaction (CSAT) score was rated 56% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Paylocity.
56 / 100
Very Satisfied
56%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
11%
Paylocity Customer Satisfaction Score by Age
Paylocity's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Paylocity.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 66% | |||||||||||||||
| 26-30 | 44% | |||||||||||||||
| 31-35 | 68% | |||||||||||||||
| 36-40 | 65% | |||||||||||||||
| 41-45 | 58% | |||||||||||||||
| 46-50 | 70% | |||||||||||||||
| 51-55 | 59% | |||||||||||||||
| 56-60 | 40% |
Paylocity Customer Satisfaction Score by Usage
Paylocity's Customer Satisfaction score was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Paylocity Customer Satisfaction Score by Industry
Paylocity's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Wholesale industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Paylocity Customer Satisfaction Score by Industry",
"text": "Paylocity's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Wholesale industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 65,
"stars": 0,
"csatScore": 65,
"text": "Paylocity's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 65
},
{
"label": "Accounting",
"groupId": 495,
"score": 89,
"stars": 0,
"csatScore": 89,
"text": "Paylocity's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 89
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Paylocity's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Paylocity's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Paylocity's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Paylocity's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Education",
"groupId": 515,
"score": 80,
"stars": 0,
"csatScore": 80,
"text": "Paylocity's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 80
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 60,
"stars": 0,
"csatScore": 60,
"text": "Paylocity's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 60
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Paylocity's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Non-Profit",
"groupId": 540,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Paylocity's Customer Satisfaction score is rated by Non-Profit customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Wholesale",
"groupId": 571,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Paylocity's Customer Satisfaction score is rated by Wholesale customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}Paylocity Customer Satisfaction vs. Competitors
Compared to its competitors, Paylocity's Customer Satisfaction score is rated right above UKG, and is preceded by Workday.
Unlock Paylocity Customer Satisfaction vs. Competitors Data
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Paylocity Customer Service
3.6/5
Paylocity has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Paylocity's overall Customer Service score rated by its users and customers.
About Paylocity's Customer Service
Address
1400 American Ln, Schaumburg, IL 60173
Website
http://www.paylocity.com
Phone Number
847-463-3200
Paylocity's Social Links
Quick Insights into Paylocity Customer Service
Paylocity's Customer Service score was rated highest by customers from the Facilities Services industry, and rated lowest by customers from the Wholesale industry.
Sign Up to unlock insights into how customers have ranked Paylocity's Customer Service score.
Ranked Paylocity Customer Service the Highest
Ranked Paylocity Customer Service the Lowest
Paylocity Customer Service Score by Gender
Male customers rated Paylocity's Customer Service score 0.6 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Paylocity.
Male
4.2/5
Female
3.6/5
Paylocity Customer Service Score by Ethnicity
Paylocity's Customer Service score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Paylocity.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.4 | Hispanic or Latino | 4.4 |
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Native American 4.8 | Native American | 4.8 |
Other 3.3 | Other | 3.3 |
Paylocity Customer Service Score by Age
Paylocity's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Paylocity.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3.3 | 26-30 | 3.3 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.2 | 36-40 | 4.2 |
41-45 4.2 | 41-45 | 4.2 |
46-50 4.4 | 46-50 | 4.4 |
51-55 3.6 | 51-55 | 3.6 |
56-60 3.2 | 56-60 | 3.2 |
Paylocity Customer Service Score by Usage
Paylocity's Customer Service score was rated the highest by customers who have used Paylocity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Paylocity Customer Service Score by Industry
Paylocity's Customer Service score was rated the highest by Facilities Services industry customers, and the lowest by Wholesale industry customers.
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Paylocity Customer Service vs. Competitors
Compared to its competitors, Paylocity's Customer Service score is rated right above UKG, and is preceded by Paycom.
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Paylocity as an Employer
4.5/5
Paylocity has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Paylocity scored a 23 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of Paylocity would recommend the brand to a friend. ENPS measures how likely Paylocity employees would recommend working at Paylocity to a friend.
Net Promoter Score
23
NPS Score
| 57% | Promoters |
|---|---|
| 9% | Passive |
| 34% | Detractors |
Employee Net Promoter Score
26
eNPS Score
| 55% | Promoters |
|---|---|
| 16% | Passive |
| 29% | Detractors |
