Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta KPIs and OKRs
At Percepta 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Percepta's KPIs and OKRs is essential for its success. Out of 266 Percepta employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 253 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Percepta is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Percepta employees shared they generally receive helpful feedback every week or once a month, while 50% of Percepta employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
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