TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
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TTEC KPIs and OKRs
At TTEC 73% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TTEC's KPIs and OKRs is essential for its success. Out of 413 TTEC employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 366 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at TTEC is responsible for ensuring his subordinates accomplish objectives using key performance indicators. TTEC employees shared they generally receive helpful feedback every week or once a month, while 50% of TTEC employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
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