A+
87/100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I feel happiest when I’m solving challenges with my teammates and seeing the results of our collaboration. The positive energy here makes every day rewardin
Review from Customer Support Dept
I’m happiest at work when I’m collaborating with my team, seeing our ideas come to life, and knowing that my contributions make a real impact. The supportive culture and opportunities to grow keep me motivated every
Probably is just work with my team
Review from Customer Success Dept
What makes me happiest at work is being able to contribute meaningfully, collaborate with supportive teammates, and see the positive impact of what we do.
Work life balance. I really appreciate it since I am a single parent. I have 2 daughters.
Review from IT Dept
What makes me happiest is knowing my work makes a real impact—and that it’s recognized. I feel supported, challenged, and appreciated every day. Being part of a team that values both results and relationships makes coming to work genuinely fulfill
Be able to help our customers and my team.
Review from Customer Support Dept
The work is meaningful and I feel that it makes a difference.
Review from HR Dept
Being able to help customers
Review from Customer Success Dept
Being able to help a customer, interacting with my co workers.
Review from Customer Support Dept
New task & skills. Learning every day.
Review from HR Dept
being able to consistently support my team
Review from HR Dept
the work itself and perks within
Review from IT Dept
Working with callers to help them
Review from Customer Support Dept
It's knowing that I am able to help!
Review from Customer Support Dept
My teammates, specifically my manager appreciates my work and always lifting my spirit. Always motivates me.
Review from IT Dept
La interacción con los clientes y el equ
Review from Customer Support Dept
All the support from my leadership and coworkers as well as being able to help/educate clients
Review from Customer Support Dept
When I get things done with excellent outcome and got recognize by client/ manager
Review from Operations Dept
What makes me most happy at work is the level of help I provide each customer that I have the ability to provide my assistance with helping the client with their concerns.
Review from Customer Support Dept
What's going wrong and how can it be improved?
not making enough money for all the work we do.
Review from Customer Success Dept
It's more of a personal thing than the job or environment whenever I'm heading to work. The drive for me is a far one some days due to the traffic. The only real thing that could solve it is WFH or hybrid work
Review from Customer Support Dept
More positive communication of the company future and employee performance
Review from Admin Dept
Before we had programs for father's day and mother's day, but this year there's none, I hope they could do events again
Review from Customer Support Dept
its just personal growth. nothing the company is doing or not doing
Review from Customer Support Dept
Compensation and lack of enthusiasm from agents and leaders
Review from Customer Support Dept
It's not related to Percepta per say, I'm just going though personal challenges
Review from Design Dept
I do not have a comment.
Review from Customer Support Dept
The company does a terrible job at ensuring work life balance in part because of the unrealistic demands of the client/owner.
Review from Admin Dept
Lack of communication, haphazard planning and unqualified supervisors and unstable systems
The customers complain how a lot of agents and supervisors are rude
Review from Customer Support Dept
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