A+
88/100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
learning how to do more
Posted 18 days ago
Knowing that I am supported
Posted 18 days ago
The thing that makes me most happy is interacting with people on team and others in the office.
Review from Marketing Dept · Posted 19 days ago
getting paid the money I worked for. And also helping customers with their vehicle concerns.
Review from Customer Support Dept · Posted 19 days ago
Flexibility, recognition and culture of professionalism and performance.
Review from Operations Dept · Posted 20 days ago
The opportunity to help others.
Review from Customer Success Dept · Posted 20 days ago
Having a feeling of accomplishment makes me most happy at work. I love being able to help resolve customer issues.
Review from Customer Support Dept · Posted 21 days ago
I have a great satisfaction in the belief/confidence placed in me to assist and help or clients in the best way possible
Review from Customer Support Dept · Posted 25 days ago
The work itself in making things better for a customer thru various communication tools.
Review from Customer Support Dept · Posted 25 days ago
being heard and helped by others
Review from Customer Support Dept · Posted 25 days ago
Being able to assist the customers with the right resources and capabilities
Posted a month ago
I get paid to pursue my passion. I am too blessed to be stressed.
Review from Business Development Dept · Posted a month ago
I was able to work comfortably at home.
Review from Operations Dept · Posted a month ago
Speaking with my customers and helping them through wha there concerns might be at the same time informing them of there loyalty and commitment to product
Posted a month ago
The people I worked with
Posted a month ago
Knowing that I am making an impact- either with my direct reports or the customer
Review from Operations Dept · Posted a month ago
I feel happy knowing that I am working with a very supportive and cooperative team and knowing that my work makes a positive impact.
Posted a month ago
I know what to do with my job and I have a reliable team that I can always depend on.
Posted a month ago
When I can be helpful to the dealers
Review from Customer Support Dept · Posted a month ago
I love work because I get to interact with my coworkers, we always collaborate together, it is a true definition of teamwork
Review from Customer Support Dept · Posted a month ago
What's going wrong and how can it be improved?
the customers are not happy with Ford
Review from Customer Support Dept · Posted a month ago
not making enough money for all the work we do.
Review from Customer Success Dept
It's more of a personal thing than the job or environment whenever I'm heading to work. The drive for me is a far one some days due to the traffic. The only real thing that could solve it is WFH or hybrid work
Review from Customer Support Dept
More positive communication of the company future and employee performance
Review from Admin Dept
Before we had programs for father's day and mother's day, but this year there's none, I hope they could do events again
Review from Customer Support Dept
its just personal growth. nothing the company is doing or not doing
Review from Customer Support Dept
Compensation and lack of enthusiasm from agents and leaders
Review from Customer Support Dept
It's not related to Percepta per say, I'm just going though personal challenges
Review from Design Dept
I do not have a comment.
Review from Customer Support Dept
The company does a terrible job at ensuring work life balance in part because of the unrealistic demands of the client/owner.
Review from Admin Dept
Lack of communication, haphazard planning and unqualified supervisors and unstable systems
The customers complain how a lot of agents and supervisors are rude
Review from Customer Support Dept
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