Percepta Employee Reviews | Comparably
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
EMPLOYEE
PARTICIPANTS
786
TOTAL
RATINGS
15088
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Percepta Employee Reviews

Out of 2260 Percepta employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Percepta improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

amazing team and amazing leader

My manager is an outstanding leader guide and friend. She has been supportive in every way with the goal of positive daily productivity and a fun environment with keeping professionalism in mind.

My new TL has been great so far

Very transparent and willing to work with you, where you are at.

I love that the leadership team communicates! You can ask them anything and they'll make sure to get an answer for you. I love their teamwork and the meetings they have just to touch base with you.

Review from Marketing Dept

What is the best part about your compensation package?

Compensation Reviews

the benefits are great for me and my family

potential for "bonus" based on company and personal goals

Great benefit package, with options to tailor to one's needs.

Review from Operations Dept

I feel my retirement package is the best part of my compensation.

Review from Customer Support Dept

the quality score incentive and basic salary

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

they are wiling to help you out at any time

The comradery and how we all accept each other's believes and cultural differences. Also, how we all work together to meet goals.

there strive to do great

Willingness to support however they can

What I love about my team is that their energetic. I love how curious and eager they are to learn. I love how they have friendly competitions and communicate with another.

Review from Marketing Dept

What is most positive about the culture and environment at your company?

Environment Reviews

they are very diverse and loves to celebrate every holiday

The most positive thing is the sense of acceptance and acknowledgment.

its all diff personalities and fun

truly open-door policy at all levels

Inclusivity, recognition of performance, uplifting management

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Not much, it did seem a lli over the top

Was 9 years ago but do remember it was positive. I know that the process has been enhanced since then and am confident makes for an even better experience

Good overall experience, comfortable environment, welcoming interviewers

Review from Operations Dept

The process was seamless and very easy

Review from Customer Success Dept

I felt at ease and not under immense pressure because the interviewer was so personable.

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

learning how to do more

Knowing that I am supported

The thing that makes me most happy is interacting with people on team and others in the office.

Review from Marketing Dept

getting paid the money I worked for. And also helping customers with their vehicle concerns.

Review from Customer Support Dept

Flexibility, recognition and culture of professionalism and performance.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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