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Anonymously Rate Your Experience & Make Work BetterWomen at Pet Valu have rated Environment, Manager, and Work Culture as the highest categories they have scored
Pet Valu employees are 4% more likely to recommend Pet Valu as a great place to work
| 39% | Promoters |
|---|---|
| 26% | Passives |
| 35% | Detractors |
Working at Pet Valu is rated average by 91 employees, across various culture dimensions. Pet Valu employees are most satisfied about Environment, Manager, and Outlook categories, putting Pet Valu’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Washington, DC. See below in detail how working at Pet Valu was rated by employees.
Overall Company Culture at Pet Valu is rated C+
Last updated months ago
Pet Valu ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 90 Pet Valu employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Pet Valu improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
What makes you most happy at work?working on different and new things
What do you like best about the leadership team?gives you opportunities to progress
What did you like most about the interview process?The manager asked alot of questions about myself and what I think Pet Valu is about.
Why do you feel undervalued and what would make you feel better about your compensation?Minimum wage. No advancement. No value.
Why do you feel undervalued and what would make you feel better about your compensation?An Industry level competitive salary
What do your coworkers need to improve and how could you work together better?Some legacy staff need can be complacent and unwelcoming to newer members
Pet Valu is specialty retailer of pet food.
Our philosophy is to provide pet owners with the best selection of pet care items at competitive prices, together with friendly customer service from our team of Pet Experts, at convenient, neighbourhood store locations. Many of our stores are locally owned and operated. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption
| Headquarter | Markham, VA L3R 0A1 Canada |
|---|---|
| Website | petvalu.com/ |
| Founding Date | 1976 |
| Tel | (905)946-1200 |
| Company Status | Private |
Pet Valu competitors include PetSmart, Petco, and Pet Supermarket. Pet Valu ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Pet Valu compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

91 employees at Pet Valu have reviewed Pet Valu across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 91 Pet Valu employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pet Valu are mostly dissatisfied with their total compensation at Pet Valu, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pet Valu are generally satisfied with their team. 91 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Pet Valu are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pet Valu believe the environment at Pet Valu is positive. Most Participants believe the pace of work at Pet Valu is comfortably fast. About 78% of the employees at Pet Valu work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pet Valu are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Washington, DC about their company is that it was prepared on their first day. Washington, DC employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Pet Valu 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Pet Valu's KPIs and OKRs is essential for its success. Out of 1 Pet Valu employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Tom’s approval rate is lower compared to CEOs at similar sized companies, putting Tom in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Washington, DC. Tom McNeely’s employees rank Pet Valu in the Top 10% for Environment, in the Top 35% for Manager, and in the Top 35% for Outlook. McNeely is generally unpopular with Pet Valu employees, but ranks especially low with Male employees, and by employees with Over 10 Years experience and employees in the Sales department. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO.
The Pet Valu Executive Team is rated a “C+” and led by CEO Tom McNeely, Chief Store Operations Officer Joe Dent, and CFO C Balsinger
Tom McNeely CEO / President
Tom McNeely serves as the CEO / President of Pet Valu.
C Balsinger CFO
C Balsinger serves as the CFO for Pet Valu. C started at Pet Valu in December of . C is based in the Greater... read more
Store Valu General Manager
Store Valu serves as the General Manager of Pet Valu.
Mackenna Byrd Keyholder
Mackenna Byrd serves as the Keyholder of Pet Valu.
How much do people at Pet Valu get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pet Valu is $106,131, or $51 per hour, while the estimated median salary is $118,553, or $56 per hour.
At Pet Valu, the highest paid job is a Director of Sales at $257,479 annually and the lowest is an Admin Assistant at $51,270 annually. Average Pet Valu salaries by department include: Customer Support at $63,024, Product at $201,188, Operations at $88,258, and Legal at $87,369. Half of Pet Valu salaries are above $118,553.
40 employees at Pet Valu rank their Compensation in the Bottom 15% of similar sized companies (based on 122 ratings) while 39 employees at Pet Valu rank their Perks And Benefits in the Bottom 10% of similar sized companies (based on 40 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
20th Percentile $96k | $96k | 20th Percentile |
40th Percentile $112k | $112k | 40th Percentile |
60th Percentile $212k | $212k | 60th Percentile |
80th Percentile $257k | $257k | 80th Percentile |
100th Percentile $404k | $404k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Pet Valu across various culture dimensions.
Pet Valu's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Pet Valu's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Pet Valu's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Who is the CEO of Pet Valu?
Pet Valu CEO is Tom McNeely, their score by employees is 62
What is Pet Valu eNPS?
The eNPS for Pet Valu is 4
What is the salary for SEM Manager in Pet Valu?
SEM Manager average salary in the US is 78k
What are the salaries in the Product in Pet Valu?
The average salaries for Product in Pet Valu is 201k
Who are Pet Valu competitors?
Pet Valu main competitors are PetSmart, Petco, Pet Supermarket