D
54/100
HR or Marketing? Claim Your Free Employer Account
Petco Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I like to work at a fast pace, i go in and do my job
New projects, holiday seasons, training employees, going over the store numbers. Weird stuff like that.
The time spent caring for the animals
Being productive and making a difference
My job in general keeps me happy and busy again I enjoy working with the small group of women that I work with in the shop we all get along quite well it would just be better if we didn't have the little Dominator for our store leader
Not working there any longer.
The flexibility to do what you need for the team
Caring for the animals, caring for the good customers and finding innovative ways to market differently vs other stores as well as merchandise exceptionally compared to other stores. I volunteer at other stores and I teach them every time.
Great environment and animal focused
my coworkers, we always have the best time together
Animals, pets, reptiles, supplies for pets
The animals, working with them and building relationships with my dogs and clients every day! Interacting with the pet parents and giving them happy and good information for their pets health
My coworkers are my friends.
Interacting with animals and customers as well as assisting customers in need.
The dogs I train and the families i help
Working with people i care about and with dogs all day
Dealing with the dogs and pet lovers.
Being able to help animals and customers to the best of my knowledge
My clients. Making people and animals happy. Helping pets feel better.
I love the collaboration and feeling of sense of purpose: making great products, and facilitating pet health and wellness.
What's going wrong and how can it be improved?
Remove corporate stooges that only care about money.
Stoo closing the store early
Lack of labor and training. Forced selling of memberships
Review from Operations Dept
Prices keep going up and the foot traffic is going down. Make VCP more marketable. Offer discounts on supplies or more rewards.
A lot of the products being sold are useless and expensive and customers know this and do boice out anout it. Some come here do to they only have 2 choices, petco or petsmart that is convienate for them. Some of the products we have I would never use for my pet. Voice out and nothing never changes.
Happier employees equal happier customers, a focus on store experience
Review from Sales Dept
Get rid of management team and find others
Field leadership thinks they know what is best but each store has a separate demographic that creates a unique culture of issues. Not all stores operate the same due to this and each one is expected to be ran the same as a high volume high staffed location out west.
Review from Operations Dept
The way the company undervalues the true reason the company is successful...the front line workers!
Our customers see that we are short staffed. They see that one cashier is getting fish for a group of people while they wait to be checked out. We can't keep great customer service if we can't provide it.
The company's losing employees like an unstoppable flood of diarrhea. Maybe if they treated and paid us better we'd actually stick around.
Updated store, better managerment team
more flexibility with employees schedules, better pay
Review from Operations Dept
Customer see us as a mess. Never have stock or employees willing to work.
No one cares about the customers. Extremely rude interactions.
Employees hide in break room.
Review from Customer Support Dept
Management is horrible and needs to change. Listing to employees would be a good start
Review from Sales Dept
Little brand equity. Company was over leveraged for a long time, and as a result a lack of investment in marketing, people, and private label products.
High workload with minimal resources. Inability to hire at fair and competitive wages and retain talent.
Review from Sales Dept
Every store is understaffed because corporate is being cheap with how much hours we are allowed to schedule. Quit being cheap. Start caring about your retail workers and the live animals in our care
What do you like best about your company?
The family feeling is amazing
Review from Operations Dept
The new CEO. He is going to do wonderful things for that company. The work is enjoyable, and most customers are great! The satisfaction of the job is good, they just need to pay better for employee retention.
Review from Customer Support Dept
I do not really agree with the companies care for animals
Review from Sales Dept
My boss is my best friend & I like working with animals.
Review from Customer Support Dept
What would you most like to see improved at your company?
Benefits hourly rates n management training
More awareness of our nutritional standards to the public
Review from Operations Dept
Better pay for movement within the company.
Review from Customer Support Dept
The well being of staff and animals
Review from Sales Dept
I would like a bigger paycheck and a car I have to ride the bus
Review from Customer Support Dept
Better benefits
Better employee management
Review from Marketing Dept
×