PetSmart Customer Service Manager Salary | Comparably
PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
EMPLOYEE
PARTICIPANTS
683
TOTAL
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PetSmart Customer Service Manager Salary

The average PetSmart Customer Service Manager earns an estimated $72,291 annually, which includes an estimated base salary of $65,074 with a $7,217 bonus. PetSmart's Customer Service Manager compensation is $1,996 more than the US average for a Customer Service Manager. Customer Service Manager salaries at PetSmart can range from $58,000 - $90,000.

The Customer Support Department at PetSmart earns $11,496 more on average than the IT Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$72,291
Average Compensation
$65,074
avg. base
$7,217
avg. bonus

Customer Service Manager Salaries at PetSmart

Customer Service Managers earn $179 more than Customer Service Managers.

Customer Service Manager
$72k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at PetSmart by Department

The Customer Support Department averages $11,496 more than the IT Department, and $13,936 less than the Finance Department

Finance
$83,735 Avg. total comp.
+$14k
Customer Support
$69,799 Avg. total comp.
IT
$58,303 Avg. total comp.
-$11k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to PetSmart reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to PetSmart reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at PetSmart Rate Their Compensation

The majority of Customer Service Managers at PetSmart believe they're not compensated fairly. 26% of Customer Service Managers at PetSmart say they receive annual bonuses, and the majority (48%) are not satisfied with their benefits. See more compensation ratings at PetSmart

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