
The average PetSmart Customer Success Manager earns an estimated $47,360 annually, which includes an estimated base salary of $45,560 with a $1,800 bonus. PetSmart's Customer Success Manager compensation is $4,443 less than the US average for a Customer Success Manager. Customer Success Manager salaries at PetSmart can range from $35,650 - $58,000.
The Customer Support Department at PetSmart earns $11,496 more on average than the IT Department.
Last updated a month ago.
Customer Success Managers earn $667 more than CS Reps, and $20,813 less than Technical Supports.
The Customer Support Department averages $11,496 more than the IT Department, and $13,936 less than the Finance Department
The average female Customer Success Manager at companies similar size to PetSmart reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to PetSmart reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at PetSmart believe they're not compensated fairly. 26% of Customer Success Managers at PetSmart say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at PetSmart