
Out of 560 P.F. Chang's employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping P.F. Chang's improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at P.F. Chang's compared to all other departments at the company. The Product team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
Handling employees with respect and common curtesy
Communication, management, positive environment and respect
Communication, listening to their employees, compromising so everyone is happy, being more flexible with where they put their employees, caring about their employees, having human decency, and following the law.
Teamwork, professionalism, ethics, and communication
Fair treatment and maturity with employee relations
Hours worked and ammount of work done is not reflected on pay. Bartender base pay is same as server, but with only bartop to serve, so low tips.
I'm a very experienced cook, have been a chef in multiple places and also a very experienced wok cook within this company. Was almost a chef at Chang's before I left. Having a family emergency caused me to have to take some time off, and management has remained petty about that towards me ever since
Dental and vision coverage at least
We have no benefits, and when you mention it your hours get cut, just pay your workers what they're worth, especially when they're doing more than just their own job since no one else will do it
Review from Customer Success Dept
I dont work for this company . Whike my value wasnt shown at all ..
Coworkers could improve on teamwork. No one helps each other out. No one cares about each other. We could work better together if managers enforced more teamwork and actually delegated tasks to help one another
We need management to breach the bridge between front of the house and back of the house so there is more fluid communication between the two sides of the restaurant.
To not expect others to do the job
Better communication leading to better outcome for this establishment
Manger need to hold every accountable
Being more of a team, managers should be doing manager stuff or helping out the staff when it gets busy rather then dissappering , there are times the manager will leave the store with no other manager on the clock
Review from Sales Dept
Management needs to practice professionalism
Caring about employees as much as all the other measures of sucess
Get rid of Frank Defer
Review from Operations Dept
again, walk the walk you talk. lead by example.
Make it more organized so things are easier to find and prospective employees are easier to contact.
Managers can go more into detail about specific role
give employees a realistic expectation of what to expect wages to be
Review from Customer Success Dept
I was not given any interview questions at all, so that could be a start. the manager looked at my resume, asked me my availability, what pay I want, and offered me a job on the spot
Open honesty about available positions
Teamwork and looking out for one another
Needs a new managment leader
horrible management there needs to be serious changes/new training or firing of the executive chef. Turnover rate is insane ive been at the restaurant for almost 3 years and cant count how many new line cooks we have had. Most leave because of poor training and being overwhelmed
A change in upper management
Review from Operations Dept
Y'all need to think about people there's a lot of different people in the world that would react differently than I do y'all need to punish people right ain't no way someone who sexually harassed a coworker should be able to work y'all need to think about people mental health and know it's different
My manager is rude and disrespectful
Review from Customer Success Dept
Vacation pay
Review from Sales Dept