P.F. Chang's Employee Reviews | Comparably
P.F. Chang's Claimed Company
P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. Since its inception, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce, and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. Start a career that won’t flame out. With excellent benefits and perks, a job at P.F. Chang’s means working alongside some of the best people in the business. Apply today to join the P.F. Chang’s team. read more
EMPLOYEE
PARTICIPANTS
917
TOTAL
RATINGS
6787
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P.F. Chang's Employee Reviews

Out of 560 P.F. Chang's employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping P.F. Chang's improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at P.F. Chang's compared to all other departments at the company. The Product team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Handling employees with respect and common curtesy

Communication, management, positive environment and respect

Communication, listening to their employees, compromising so everyone is happy, being more flexible with where they put their employees, caring about their employees, having human decency, and following the law.

Teamwork, professionalism, ethics, and communication

Fair treatment and maturity with employee relations

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hours worked and ammount of work done is not reflected on pay. Bartender base pay is same as server, but with only bartop to serve, so low tips.

I'm a very experienced cook, have been a chef in multiple places and also a very experienced wok cook within this company. Was almost a chef at Chang's before I left. Having a family emergency caused me to have to take some time off, and management has remained petty about that towards me ever since

Dental and vision coverage at least

We have no benefits, and when you mention it your hours get cut, just pay your workers what they're worth, especially when they're doing more than just their own job since no one else will do it

Review from Customer Success Dept

I dont work for this company . Whike my value wasnt shown at all ..

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers could improve on teamwork. No one helps each other out. No one cares about each other. We could work better together if managers enforced more teamwork and actually delegated tasks to help one another

We need management to breach the bridge between front of the house and back of the house so there is more fluid communication between the two sides of the restaurant.

To not expect others to do the job

Better communication leading to better outcome for this establishment

Manger need to hold every accountable

What needs to change to make the company culture better?

Environment Reviews

Being more of a team, managers should be doing manager stuff or helping out the staff when it gets busy rather then dissappering , there are times the manager will leave the store with no other manager on the clock

Review from Sales Dept

Management needs to practice professionalism

Caring about employees as much as all the other measures of sucess

Get rid of Frank Defer

Review from Operations Dept

again, walk the walk you talk. lead by example.

What would you improve about your company's interview process?

Interviews Reviews

Make it more organized so things are easier to find and prospective employees are easier to contact.

Managers can go more into detail about specific role

give employees a realistic expectation of what to expect wages to be

Review from Customer Success Dept

I was not given any interview questions at all, so that could be a start. the manager looked at my resume, asked me my availability, what pay I want, and offered me a job on the spot

Open honesty about available positions

What's going wrong and how can it be improved?

Outlook Reviews

Teamwork and looking out for one another

Needs a new managment leader

horrible management there needs to be serious changes/new training or firing of the executive chef. Turnover rate is insane ive been at the restaurant for almost 3 years and cant count how many new line cooks we have had. Most leave because of poor training and being overwhelmed

A change in upper management

Review from Operations Dept

Y'all need to think about people there's a lot of different people in the world that would react differently than I do y'all need to punish people right ain't no way someone who sexually harassed a coworker should be able to work y'all need to think about people mental health and know it's different

What would you most like to see improved at your company?

Outlook Reviews

My manager is rude and disrespectful

Review from Customer Success Dept

Vacation pay

Review from Sales Dept
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