Patience, empathy, adaptability and humour
Non-stop client interaction without sufficient training to handle the volume and answers. Support staff is overworked. Review from Customer Support Dept
Non-stop client interaction without sufficient training to handle the volume and answers. Support staff is overworked.
they go to bat for usLeadership review from Customer Support Dept
they go to bat for us
Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers Review from Customer Support Dept
Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers