Qualtrics Culture | Comparably
Qualtrics Claimed Company
Qualtrics is a rapidly growing software-as-a-service company and the provider of the world's leading experience management insights platform. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
418
TOTAL
RATINGS
11343

Qualtrics Company Culture

Qualtrics Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

Qualtrics CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Zig Serafin Qualtrics' CEO
Zig Serafin
89 /100

Diversity at Qualtrics

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Qualtrics have rated Team, Happiness, and Executive Team as the highest categories they have scored

Women at Qualtrics

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Qualtrics have rated Team, Happiness, and Executive Team as the highest categories they have scored

Qualtrics eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

66

Qualtrics employees are 66% more likely to recommend Qualtrics as a great place to work

74%Promoters
18%Passives
8%Detractors

Qualtrics Company News

Working at Qualtrics

Working at Qualtrics is rated highly by 418 employees, across various culture dimensions. Qualtrics employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Qualtrics’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Salt Lake City. See below in detail how working at Qualtrics was rated by employees.

Overall Company Culture at Qualtrics

A+

Overall Company Culture at Qualtrics is rated A+

Last updated months ago

Top
5%

Qualtrics ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 418 Employees

View Results
0
20
40
60
80
100
Admin
92
Admin92
HR
91
HR91
Legal
89
Legal89
Product
88
Product88
Sales
86
Sales86
Marketing
85
Marketing85
IT
84
IT84
Operations
83
Operations83
Business Dev
82
Business Dev82
Customer Success
82
Customer Success82
Design
82
Design82
Customer Support
81
Customer Support81
Engineering
81
Engineering81
Finance
81
Finance81

Qualtrics Employee Reviews

Out of 1699 Qualtrics employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Qualtrics improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From Qualtrics Employees

  • What makes you most happy at work?
    Helping clients, solving problems and building a strong team
  • What do you like best about the leadership team?
    Their transparency and honesty when sharing good and bad news
  • What are some of the best things about your team?
    Their sense of humor, team and how they are always willing to help and find any solution needed

Constructive Feedback From Qualtrics Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    long term incentives are signaling that senior leadership is doing the minimum to take care of employees so that too many don't leave.
  • What does the leadership team need to get better at?
    The senior leadership team is doing the bare minimum to retain employees to maximize revenue. Stop doing that.
  • What does the leadership team need to get better at?
    Being transparent, listen to our feedback, no one wants 4 days in office! Just be good people that we can trust and be proud of.

Qualtrics Company Information

Qualtrics Company Overview

Qualtrics is a rapidly growing software-as-a-service company and the provider of the world's leading experience management insights platform.

Qualtrics was founded in 2002 and its current CEO is Zig Serafin. Since its inception 24 years ago, Qualtrics has grown to 6271 employees.

Qualtrics Mission, Vision & Values

Qualtrics Mission Statement

At Qualtrics, our mission is to close the experience gaps.

Qualtrics Vision Statement

How do you turn a customer into a fanatic? An employee into an ambassador? A product into an obsession? A brand into a religion?With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

Qualtrics Values

  • TRANSPARENT
  • ALL IN
  • CUSTOMER OBSESSED
  • ONE TEAM
  • SCRAPPY

Sustainability and Corporate Social Responsibility at Qualtrics

As part of our work in sustainability at Qualtrics, we have the Green Team guiding our efforts. The Qualtrics Green Team is an Employee Resource Group whose vision is to be a force for good in creating a healthier planet. The Qualtrics Green Team specifically focuses on ways to promote sustainable and earth-friendly practices and policies both internally and externally at Qualtrics. Learn more about the Q-mmunity at: https://www.qualtrics.com/qualtrics-life/qmmunity/

5 For The Fight is a 501(c)3 nonprofit that gets its name because it invites everyone to give $5 for the fight against cancer. It is an organization crowdfunding for cancer research. It is something everyone can do and it provides a way for every person to contribute to a cause that is literally saving lives. The organization was launched in February 2016 at the X4 Experience Management Summit and a year later the partnership between 5 For The Fight and the Utah Jazz was announced with the 5 For The Fight logo on the jersey. It is an integral part of the Qualtrics company culture. 5 For The Fight is part of the community that is helping Qualtrics to grow. Learn more about the Q-mmunity at: https://www.qualtrics.com/qualtrics-life/qmmunity/

Websitequaltrics.com
Founding Date2002
Tel(800) 340-9194
Company StatusPrivate
Jobswww.qualtrics.com/careers
Social Sites
Headquarters
Provo HQ333 W River Park Dr
Provo, UT 84604
United States of America
Seattle HQ505 1st Ave S, Suite 700
Seattle, WA 98104
United States of America
Dublin HQ1 Clarendon Row
Dublin D02 TA43
Ireland
Sydney HQ1 Denison St
Sydney 2060
Australia
  • Culture Video
  • outdoor break at our provo office
  • Mural in our Krakow office
  • Ping Pong Break
  • Independent work in Seattle
  • Lunch break in Seattle

Qualtrics Employees

Qualtrics has 6271 employees in 4 locations. 418 employees at Qualtrics have reviewed Qualtrics across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 418 Qualtrics employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Qualtrics are extremely happy with their total compensation at Qualtrics, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Qualtrics are extremely happy with their team. 418 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Qualtrics are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Qualtrics believe the environment at Qualtrics is positive. Most Participants believe the pace of work at Qualtrics is comfortably fast. About 60% of the employees at Qualtrics work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Qualtrics are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Qualtrics employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Qualtrics report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Qualtrics have 3 meetings
Meetings
A Day in the Life
96% of Qualtrics employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Qualtrics employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Qualtrics employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Qualtrics employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
95% of Qualtrics employees call their work environment positive
Environment

Joining Qualtrics - Employee Onboarding

The prevailing opinion from employees about joining Qualtrics is that the company was prepared on their first day. Qualtrics employees concluded that their overall onboarding experience was positive. 88% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Qualtrics KPIs and OKRs

At Qualtrics 82% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Qualtrics' KPIs and OKRs is essential for its success. Out of 318 Qualtrics employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 286 have said yes.

AnswerPercent
Yes90%
No10%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes82%
No18%
Are the KPIs/OKRs for your department clear?

Qualtrics CEO & Leadership

Zig Serafin Qualtrics' CEO
89 /100

Qualtrics CEO Awards and Recognitions

Best CEOs for Women 2022 (Large Companies)
Best CEOs 2021 (Large Companies)
Best CEOs 2020 (Large Companies)
Best CEOs for Women 2020 (Large Companies)
Best CEOs 2019 (Large Companies)

Qualtrics’s CEO Zig Serafin started in this role in 2020. Zig’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Salt Lake City. With a high CEO score, Zig Serafin has won the Best CEOs for Women in 2022. Qualtrics’s CEO is highly regarded especially by African American/Black employees, employees in the Legal department, and employees in the Product department. However, employees in the Finance department, Non-Binary employees, and employees in the IT department have a less favorable view of the CEO and believe there is room for improvement. Compared to Qualtrics’s competitors, Zig Serafin ranks right above Gallup CEO Jim Clifton. Under Serafin’s leadership, Qualtrics employee respondents are most happy about their Compensation and the company’s Environment. Work Culture and Professional Development are two areas, according to respondents, where Qualtrics could stand to see real improvement.

Qualtrics Leadership

The Qualtrics Executive Team is rated an “A+” and led by CEO Zig Serafin, President and Board Observer Chris Beckstead, and Chief Revenue Officer Bill McMurray

  • Zig Serafin  CEO / President

    Zig Serafin CEO / President

    Zig Serafin is the Chief Executive Officer of Qualtrics. Zig joined Qualtrics as Chief Operating Officer in 2016 and was... read more

  • Chris Beckstead President and Board Observer

    Chris Beckstead serves as the President of Qualtrics. Chris started at Qualtrics in January of 2013. Chris currently... read more

  • Bill McMurray Chief Revenue Officer

    Bill McMurray serves as the Chief Revenue Officer of Qualtrics. Bill started at Qualtrics in September of 2014. Bill... read more

  • Kylan Lundeen Chief Marketing Officer

    Kylan Lundeen serves as the Chief Marketing Officer of Qualtrics. Kylan started at Qualtrics in June of 2012. Kylan... read more

  • Brigid Archibald Managing Director, Asia Pacific & Japan

    Brigid Archibald serves as the Managing Director, Asia Pacific & Japan of Qualtrics.

  • Stephanie Barton Managing Director, EMEA

    Stephanie Barton serves as the Managing Director, EMEA of Qualtrics.

  • Gina Sheibley Chief Communications Officer

    Gina Sheibley serves as the Chief Communications Officer of Qualtrics.

  • Brad Anderson President Products and Services

    Brad Anderson serves as the President Products and Services of Qualtrics.

  • Eddie Chen Chief Strategy and Corporate Development Officer

    Eddie Chen serves as the Chief Strategy and Corporate Development Officer of Qualtrics.

Diversity & Inclusion at Qualtrics

Diverse employees at Qualtrics score the company 83/100 across various culture categories, placing Qualtrics in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Qualtrics across various culture dimensions.

Our DEI vision,,We see for ourselves representation that matches the world around us and inclusion that far exceeds it.,,DIVERSITY,,Representation is foundational to making the best decisions and building the strongest teams over time. We measure diversity by the representation of historically underrepresented groups. ,,We are actively looking to increase the participation of women and Underrepresented Minorities (URMs). URMs include employees of African or African American, LatinX or American Indian, Alaska Native, Native American, and Pacific Islander descent. We support and partner with Historically Black Colleges and Universities. ,,EQUITY,,We define and measure equity as fair treatment in our employee policies and procedures. We regularly review and audit our processes to ensure equal treatment.,,INCLUSION,,Each quarter we measure the experience gap between the majority group (the group that is most represented at Qualtrics) and underrepresented groups (the groups that are less represented at Qualtrics). We also focus on the following:,,ERGs,We want everyone to bring their whole selves to work. Our Employee Resource Groups play a vital role in creating a culture of inclusion. These are entirely run by our staff with the support and backing of the company and include the following groups: people with disabilities, LGBTQ , Racial and Ethnic Minorities, Veterans, and Women.,,Anti-racist,,We are an anti-racist company and have an always-on anti-racism movement aimed at creating awareness of systemic racism and eradicating it from the workplace,,Unconscious Bias ,,We have rolled out unconscious bias training across our global organization,,You can discover more about Diversity, Equity, and Inclusion at Qualtrics by visiting our DEI-focused web page. You can also get an idea of how diversity thrives and inclusion is lived out at Qualtrics by exploring the Qualtrics Life blog. 

Ranked Culture the Highest

Women 92/100
Department - Admin
Men 93/100
Department - HR
Diverse Employees 90/100
Department - Marketing

Ranked Culture the Lowest

Women 67/100
Tenure - Less Than 1 Year
Men 68/100
Tenure - 1 to 2 Years
Diverse Employees 73/100
Department - Operations

Qualtrics Perks & Benefits

TOTAL REWARDS The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20 days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility. UPWARD MOBILITY Because we’re a hyper-growth company, getting promoted and taking on more opportunities is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description. GLOBAL Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happ

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Qualtrics PTO

Qualtrics' PTO and Vacation policy typically gives 20-30 days off a year with 85% of employees expected to be work free while out of office. Paid Time Off is Qualtrics' 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Qualtrics' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy25%
Office Meals25%
401k Contribution38%
Childcare12%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes15%
No85%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo53%
$1000 -$1500/mo18%
$500 -$1000/mo18%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Qualtrics Careers

Qualtrics Jobs

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H1B Visa

In 2019, Qualtrics applied for 26 H1B visas. Of the work permits applied for, 88% were approved, 4% certified-withdrawn, and 8% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Qualtrics unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by Qualtrics after the employee’s start date.

Work Permit Application Outcome

Qualtrics has a total of 6271 employees

26
Total Applied
  • 88% Granted (23 out of 26)
  • 0% Denied ( out of 26)
  • 8% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 26)
  • 4% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 26)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Qualtrics Know You Want To Work There

Overview of Candidates Interested in Qualtrics on Comparably

Candidates By Department

All Industries
33%
Engineering
19%
Sales
12%
Marketing
7%
Product
4%
Other
24%

Candidates By Location

Salt Lake City
44%
Seattle
10%
Provo
7%
South Jordan
4%
Lehi
3%
Other
31%

Qualtrics Internship Program

We’re always on the lookout for top-notch innovators to help us create stronger products and better solutions for our customers.

How difficult is it to get an internship at Qualtrics?

HR
Sales
Very Difficult0%
Somewhat Difficult25%
Not Difficult0%
Difficult0%
Does Not Offer Internships75%
Answered by 4 HR Interns
Very Difficult30%
Somewhat Difficult40%
Not Difficult10%
Difficult10%
Does Not Offer Internships10%
Answered by 10 Sales Interns

Frequently Asked Questions regarding Qualtrics

What is Qualtrics address?

Qualtrics location is at 333 W River Park Dr

Who is the CEO of Qualtrics?

Qualtrics CEO is Zig Serafin, their score by employees is 89

What is Qualtrics eNPS?

The eNPS for Qualtrics is 66

How many employees work in Qualtrics?

Qualtrics has 6271 employees

Who are Qualtrics competitors?

Qualtrics main competitors are Medallia, SurveyMonkey, Gallup

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