Radial is a omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. read more
Radial Company Culture
Radial Culture
This score is derived from employee ratings & reviews3.2/5
Radial's Overall Culture is rated C
Top Rated Culture Dimensions
Manager
B-Environment
C+Office Culture
C+Outlook
C+eNPS
C+Radial CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Pierre Winand
66 /100
See More
Diversity at Radial
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Radial have rated Team, Manager, and Environment as the highest categories they have scored
Women at Radial
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Radial have rated Environment, Manager, and Work Culture as the highest categories they have scored
Radial eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-11
Radial employees are -11% more likely to recommend Radial as a great place to work
| 37% | Promoters |
|---|---|
| 15% | Passives |
| 48% | Detractors |
Working at Radial
Working at Radial is rated below average by 237 employees, across various culture dimensions. Radial employees rate Manager highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Radial’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Wilmington, DE. See below in detail how working at Radial was rated by employees.
Overall Company Culture at Radial
C
Overall Company Culture at Radial is rated C
Last updated months ago
Bottom
40%
Radial ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Radial Employee Reviews
Out of 184 Radial employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Radial improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From Radial Employees
- What did you like most about the interview process?I was hired through a temp service and later hited through the company because od my hard work
- What makes you most happy at work?My coworkers makes working at radial a happy place
- What is most positive about the culture and environment at your company?Its not he company it is the empoyees that make the enviroment positive. The production workers that is.
Constructive Feedback From Radial Employees
- What do your coworkers need to improve and how could you work together better?Just do better you failed your customer service employees
- What do your coworkers need to improve and how could you work together better?If with learning new matter.
- Why do you feel undervalued and what would make you feel better about your compensation?Maybe if the pay was better and the traing was better.
Radial Company Information
Radial Company Overview
Radial is a omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations.
Radial was founded in 1999 and its current CEO is Pierre Winand. Since its inception 27 years ago, Radial has grown to 3567 employees.
Radial Mission, Vision & Values
Radial Mission & Values
You make promises to your customers every day. Their choices will be available; their payments will be processed smoothly; and they’ll receive their orders in good condition, when and how they expect them. In every interaction, you’re building a customer experience based on confidence and loyalty. You also make promises regarding your business. You aim to be faster, more streamlined, and efficient. You try to capture more revenue and improve costs without cutting corners. And you try to grow bigger, and more confidently. We are Radial, the leader in omnichannel commerce technologies and operations. We enable you to profitably exceed customer expectations by taking on the complexity of your omnichannel retail business and transforming it into a seamlessly orchestrated customer experience.
| Headquarter | 125 Cambridgepark Dr King Of Prussia, PA 19406 United States of America |
|---|---|
| Website | www.radial.com/ |
| Founding Date | 1999 |
| Tel | 1-617-855-8214 |
| Company Status | Private |
| Jobs | www.radial.com/about/careers |
| Social Sites |
Radial Competitors
Radial competitors include Shopify, Magento, ShopKeep, and Axial. Radial ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Radial compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Radial Employees
Radial has 3567 employees. 237 employees at Radial have reviewed Radial across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 237 Radial employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Radial are not very pleased with their total compensation at Radial, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Radial are generally satisfied with their team. 237 Participants grade the quality of their coworkers a C. The majority believe the meetings at Radial are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Radial believe the environment at Radial is positive. Most Participants believe the pace of work at Radial is moderate. About 53% of the employees at Radial work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Radial are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Radial employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Radial report the work pace is moderate
Work Pace
A Day in the Life
77% of Radial employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Radial employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Radial employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
66% of Radial employees call their work environment positive
Environment
Joining Radial - Employee Onboarding
The prevailing opinion from employees about joining Radial is that the company was very prepared on their first day. Radial employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Radial KPIs and OKRs
At Radial 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Radial's KPIs and OKRs is essential for its success. Out of 5 Radial employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Radial CEO & Leadership
Radial CEO - Pierre Winand
66 /100
Pierre’s approval rate is lower compared to CEOs at similar sized companies, putting Pierre in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to CEOs of all other companies in Wilmington, DE. Pierre Winand’s employees rank Radial in the Top 40% for Manager, in the Top 50% for Environment, and in the Top 50% for Office Culture. Winand is generally unpopular with Radial employees, but ranks especially low with employees in the Operations department, and by employees identified with Other ethnicities and employees with the company for Less than 1 Year. However, Hispanic or Latino employees have a slightly more favorable view of the CEO. When compared to Radial’s competitors, Pierre Winand ranks below Axial CEO Peter Lehrman.
Radial Leadership
The Radial Executive Team is rated a “C-” and led by CEO Pierre Winand, Chief Information & Chief Technology Officer Kevin Milliken, and VP Merchandising Operations Jim Hartmann
Pierre Winand CEO / President
Pierre Winand serves as the CEO / President of Radial.
Kevin Milliken Chief Information & Chief Technology Officer
Kevin Milliken serves as the Chief Information & Chief Technology Officer for Radial Inc.. Kevin started at Radial Inc.... read more
Jim Hartmann VP Merchandising Operations
Jim Hartmann serves as the VP Merchandising Operations for GSI Commerce. Jim started at GSI Commerce in December of .... read more
Jan Dobris SVP Global Agency Services, Operations and Finance
Jan Dobris serves as the SVP Global Agency Services, Operations and Finance for GSI Commerce. Jan started at GSI... read more
Kirby Lohff VP Customer Sales and Services
Kirby Lohff serves as the VP Customer Sales and Services for GSI Commerce. Kirby started at GSI Commerce in December of... read more
Anne Murphy Director of Operations
Anne Murphy serves as the Director of Operations for Radial Inc.. Anne started at Radial Inc. in August of 2018. Anne is... read more
David Packee Head of Sales, West Region
David Packee serves as the Head of Sales, West Region for eBay Enterprise. David started at eBay Enterprise in May of... read more
Radial Salaries
How much does Radial pay?
How much do people at Radial get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Radial is $120,460, or $57 per hour, while the estimated median salary is $117,120, or $56 per hour.
At Radial, the highest paid job is a Director of Sales at $280,000 annually and the lowest is a CS Rep at $46,624 annually. Average Radial salaries by department include: Operations at $111,182, Marketing at $132,738, Engineering at $139,359, and Customer Support at $64,016. Half of Radial salaries are above $117,120.
98 employees at Radial rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 300 ratings) while 95 employees at Radial rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 100 ratings).
Salaries contributed from Radial employees include job titles like Principal Engineer, Email Marketer, CS Rep, and SysAdmin. Comparably data has a total of 3 salary records from Radial employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $172k | $172k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $280k | $280k | 83rd Percentile |
100th Percentile $287k | $287k | 100th Percentile |
$120,460*
Average Compensation
$117,120*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Radial Salaries by City
Radial Salaries by Department
Diversity & Inclusion at Radial
Diverse employees at Radial score the company 64/100 across various culture categories, placing Radial in the Bottom 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Radial across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Radial Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Work From Home Policy
- Unique Office Space
Radial PTO
Radial's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Radial's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Radial's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Radial Careers
Radial Jobs
No Recent Jobs found for Radial on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Radial applied for 14 H1B visas. Of the work permits applied for, 93% were approved.
Work Permit Application Outcome
Radial has a total of 3567 employees
14
Total Applied
H1B Applications Outcome
- 93% Granted (13 out of 14)
- 7% Denied (1 out of 14)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 14)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 14)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Radial Know You Want To Work There
Overview of Candidates Interested in Radial on Comparably
Candidates By Department
All Industries | 40% | |
|---|---|---|
Customer Support | 20% | |
Engineering | 20% | |
Product | 20% |
Candidates By Location
King Of Prussia | 20% | |
|---|---|---|
Akron | 20% | |
Philadelphia | 20% | |
Hummelstown | 20% | |
Other | 20% |
Frequently Asked Questions regarding Radial
What is Radial address?
Radial location is at 125 Cambridgepark Dr
Who is the CEO of Radial?
Radial CEO is Pierre Winand, their score by employees is 66
What is Radial eNPS?
The eNPS for Radial is -11
What is the salary for Corporate Counsel in Radial?
Corporate Counsel average salary in the US is 179k
What are the salaries in the IT in Radial?
The average salaries for IT in Radial is 62k
×